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For Companies At a Glance
- Tasks: Lead demand planning, analyse forecasts, and collaborate with teams to optimise inventory.
- Company: THG is a global ecommerce leader in beauty and sports nutrition, with iconic brands like Myprotein and LOOKFANTASTIC.
- Benefits: Enjoy perks like birthday holidays, staff discounts, and a cycle-to-work scheme.
- Why this job: Join a dynamic team, drive impactful decisions, and enhance your skills in a fast-paced environment.
- Qualifications: Experience in demand planning, strong communication skills, and proficiency in Excel and ERP systems required.
- Other info: THG values diversity and inclusivity, welcoming applications from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.
Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.
From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.
With us, you’ll go further, faster. What are you waiting for?
Life at THG Beauty
We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic.
By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty\’s ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.
THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader.
About THG Labs
THG acquired Acheson & Acheson in 2018 to bring full service, product development and manufacturing in-house to supply innovative branded and THG Beauty Brand products to the industry. In 2022 Acheson & Acheson became THG Labs. Capabilities include:
- In-house market knowledge and trends
- End-to-end service from idea generation through to manufacturing and launch
- Technical, commercial and production expertise
About The Demand Team
Based within the THG Labs division of the business, The Demand Team is responsible for providing a detailed 24-month rolling volumetric forecast for each customer, broken down by individual SKU.
Their primary purpose is to ensure the organisation can anticipate and meet customer demand effectively. By meticulously analysing and forecasting demand movements, the team identifies potential risks and opportunities, enabling the organisation to make informed, data driven decisions.
This proactive approach allows the wider Supply Chain teams to optimise inventory levels, improve customer service whilst enhancing overall operational efficiency.
Additionally, the demand planning team fosters strong collaborative relationships with the customer base to enhance and agree on forecasts, ensuring alignment and mutual understanding. The insights are vital for aligning operational delivery through the S&OP process
Why be a Demand Manager at THG Beauty?
Reporting to Commercial Director, the Demand Manager is responsible for leading and managing the demand planning process ensuring a robust business forecast is in place for a 24-month horizon and company KPI’s where applicable are achieved. The role balances short term issues with Demand and Supply.
The business forecast is used as the key driver for cross functional collaboration through the S&OP process and is key in the Integrated operational planning cycle.
As a Demand Manager you’ll:
- Lead monthly Customer account reviews with all customers to identify risks and opportunities. Align on the best Forecast vs. any agreed EOQ’s / liability agreements / stock holding agreements.
Involving Product and Commercial teams where applicable.
Providing an operational volumetric Forecast for the wider Supply Chain team, whilst presenting the financial equivalent to the Commercial Director, highlighting risks / opportunities / disruptors. - Prepare, present and own relevant data, highlighting anomalies and actions in the Demand Review as part of the wider S&OP Process.
- Engage, lead and develop the Demand Planning team.
- Lead & deliver continuous improvement of the demand planning process, whilst ensuring these are aligned across all customers. Support the Commercial Director and Operations Director in framing Demand planning strategy to ensure ongoing deliverables.
- Establish best practice methods, (statistical models and segmentation tools) to create Forecasts, measure accuracy to drive continuous KPI service, accuracy and therefore inventory availability improvements.
- Lead compliance (in conjunction with the customer base) to forecast, open/closed windows, thereby ensuring a robust demand forecast is always visible across a rolling 24-month period to both the wider business and customers alike.
- Lead the SKU Resurrection process.
- Support the short-term demand management process to identify and manage supply / capacity challenges as well as excess stock opportunities, aligning all stakeholders in Supply Chain, Commercial and Product teams.
- Lead the change management and discontinuation process taking the most Commercial approach to change.
- Lead Forecast and Inventory planning meetings relating to NPD/Discontinuations to maximise opportunities, minimise exposure and delivery of customer service levels.
- Communicating effectively, pro-actively and positively with all teams, colleagues and managers.
- Take reasonable care for the Health and Safety for yourself and other persons who may be affected by your work.
- Cooperate with regards to all company Health and Safety measures, following H&S training when required.
- Report to a person in authority any work situation which may represent a serious or imminent danger to health and safety or any shortcomings in the protection arrangements to Health and Safety. In respect of any hazards remember ‘see it, report it’.
- Help create a positive H&S culture, by continually coaching a safe working environment.
- Helping to promote a positive & inclusive working atmosphere within the company.
- Any other duties that may be required from time to time from you line manager
What skills and experience do I need for this role?
- Demand Planning experience.
- Detailed knowledge of Demand Planning tools as well as sales & demand forecasting.
- Experience of running process flows for product change, S&OP, SIOP, IBP, demand & supply planning.
- End to end knowledge of Supply Chain & commercial acumen.
- FMCG Supply Chain or Commercial experience working within the FMCG market space.
- Experience managing a team and key stakeholders.
- Strong communication, influencing skills, the ability to manage change and creatively problem solve.
- Strong PowerPoint and Excel skills.
- ERP knowledge / Forecasting systems knowledge, essential.
- Membership of accredited organisation such as the IOSCM desirable.
What\’s in it for me?
- Birthday Holiday
- Holiday Purchasing (up to 3 days)
- Anniversaries – 5, 10 & 15 years
- Staff Discount
- Cycle to work scheme
- Refer a friend
- Enhanced Parenthood Programme
- Online GP appointments
- Eye Tests
- Pension Scheme
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven\’t heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
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Demand Manager | THG Labs employer: The Hut Group
Contact Detail:
The Hut Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Demand Manager | THG Labs
✨Tip Number 1
Familiarise yourself with the latest trends in demand planning and supply chain management, especially within the FMCG sector. This knowledge will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the industry, particularly those who work in demand planning or related fields. Attend relevant webinars or local meetups to build connections that could provide insights or even referrals for the Demand Manager position at THG.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed demand forecasting and inventory levels in your previous roles. Highlight any tools or methodologies you've used, as this will demonstrate your hands-on experience and problem-solving skills.
✨Tip Number 4
Research THG Labs and its brands thoroughly. Understanding their product lines and market positioning will enable you to tailor your discussions around how you can contribute to their goals, making you a more attractive candidate for the role.
We think you need these skills to ace Demand Manager | THG Labs
Some tips for your application 🫡
Understand the Role: Before applying, make sure you thoroughly understand the responsibilities of a Demand Manager at THG Labs. Familiarise yourself with the key tasks mentioned in the job description, such as leading demand planning processes and collaborating with various teams.
Tailor Your CV: Customise your CV to highlight relevant experience in demand planning, supply chain management, and any FMCG background. Use specific examples that demonstrate your skills in forecasting and managing stakeholder relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your experience aligns with THG's mission and values, and provide examples of how you've successfully managed demand planning or similar processes in the past.
Highlight Key Skills: In your application, emphasise your proficiency in tools and systems relevant to demand planning, such as ERP and forecasting systems. Also, mention your strong communication and problem-solving skills, as these are crucial for the role.
How to prepare for a job interview at The Hut Group
✨Understand the Demand Planning Process
Make sure you have a solid grasp of demand planning concepts and tools. Be prepared to discuss your experience with sales forecasting, S&OP processes, and how you've managed product changes in previous roles.
✨Showcase Your Analytical Skills
THG Labs values data-driven decision-making. Be ready to provide examples of how you've used data to identify risks and opportunities in demand forecasting. Highlight any specific tools or software you've used, especially ERP systems.
✨Demonstrate Strong Communication Abilities
As a Demand Manager, you'll need to collaborate with various teams. Prepare to discuss how you've effectively communicated with stakeholders in the past, particularly in aligning forecasts and managing expectations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about challenges you've faced in demand management and how you overcame them, particularly in fast-paced environments like FMCG.