At a Glance
- Tasks: Support end-users with Windows client issues and troubleshoot software installations.
- Company: Join a dynamic team offering remote work and a collaborative environment.
- Benefits: Flexible remote work, competitive pay, and opportunities for skill development.
- Other info: Enjoy a rolling contract with potential for growth in a fast-paced setting.
- Why this job: Make a difference by helping users solve tech problems in both German and English.
- Qualifications: Strong knowledge of Windows environments and experience in end-user support.
The predicted salary is between 40000 - 50000 £ per year.
My client is looking for a Sys Ops specialist with strong knowledge of Windows client environments and practical experience in end-user support.
The position requires direct communication with end users in both German and English.
The specialist will work remotely and provide support within the agreed service window.
Project Responsibilities Process end-user support tickets, including analysis, resolution, and documentation.
Provide operational support for Windows client environments.
Troubleshoot Windows client issues and perform root cause analysis.
Install and deploy software on end-user devices.
Investigate software installation issues and perform error analysis.
Communicate with end users throughout ticket investigation and resolution.
Document performed actions, technical findings, root causes, and resolutions.
Provide support related to Microsoft Intune, Microsoft Entra ID, and Power Shell where applicable.
Record the actual effort spent for monthly service reporting.
Must-haves Strong knowledge of Windows client environments.
Experience in ticket handling, including: Ticket analysis.
Issue resolution.
Documentation of actions and results.
Experience in Windows client support and troubleshooting.
Experience in client-related root...
Sysops Engineer - German Speaking - Remote Work - 6 Month Rolling Contract employer: The Huntsmith Limited
Join a leading Europe-wide technology company that values its employees and fosters a dynamic work culture. As an IT Field Engineer based in Maidenhead, you'll enjoy competitive benefits, including a company van and paid accommodation for your travels across England, while also having ample opportunities for professional growth in a supportive environment. Experience the excitement of working in diverse industries such as pharmaceuticals and finance, all while being part of a team that prioritises innovation and employee satisfaction.
