Service Desk Analyst - IT Helpdesk - Wimbledon - 12 Month Contract

My client based in Wimbledon, has an urgent requirement for a Service Desk Analyst to join on an initial 12 month contract with possible extensions thereafter. Please note this position will be supporting users over the telephone.

This is a fantastic role and company name to get on your CV helping you progress with your IT career.

REQUIRED SKILLS: –

• Experience working within an ITIL framework
• Experience in supporting Citrix / Xen Desktop
• Extensive application support experience especially MS Office
• Knowledge of MS Windows 10/11 and Active Directory
• Experience in Office 365 Admin
• Basic networking troubleshooting Knowledge

• Experience of working to and exceeding Key Performance Indicators
• Experience using ServiceNow Ticketing system
• Windows 10/Mac Operating System knowledge

Please send across your most recent CV in application to this role.