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For Companies At a Glance
- Tasks: Support digital platforms, manage content, and troubleshoot tech issues.
- Company: Join a forward-thinking company focused on digital innovation.
- Benefits: Gain hands-on experience with cloud technologies and flexible working options.
- Other info: Great opportunity for growth in a dynamic digital environment.
- Why this job: Kickstart your career in tech while making a real difference.
- Qualifications: Basic knowledge of WordPress, Azure, and HTML/CSS required.
The predicted salary is between 25000 - 35000 £ per year.
My client has a requirement for a Digital Support Analyst (1st Line).
ROLE:
- Content management systems - WordPress, Azure, AWS, GitHub
- Cloud hosting - Azure
- Support incoming requests
- Platform Administration/Configuration
- Testing and maintenance
REQUIRED SKILLS:
- Digital Helpdesk Requests
- WordPress site administration
- UAT and QA support
- Testing and checking code releases
- API-based tools
- Editing HTML/CSS
- Basic knowledge of Azure
If this role looks of interest, please submit your most recent CV for consideration - a more detailed job description will then be provided.
Digital Support Analyst / Helpdesk Analyst in London employer: The Huntsmith Limited
Contact Detail:
The Huntsmith Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Support Analyst / Helpdesk Analyst in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the digital support field. You never know who might have a lead on a role that’s perfect for you. Plus, personal recommendations can really make your application stand out.
✨Tip Number 2
Get your hands dirty with some practical experience. If you can, volunteer or take on freelance projects related to WordPress or Azure. This not only boosts your CV but also gives you real-world examples to discuss in interviews.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on your knowledge of content management systems and cloud hosting. We recommend practising how you’d explain your experience with UAT and QA support – it’ll show you’re ready for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Digital Support Analyst / Helpdesk Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with WordPress, Azure, and any relevant digital support roles. We want to see how your skills match up with what we're looking for!
Showcase Your Skills: Don’t just list your skills; give us examples of how you've used them in past roles. If you've tackled digital helpdesk requests or worked with API-based tools, let us know!
Keep It Clear and Concise: We appreciate a well-structured application. Keep your CV and cover letter clear and to the point, focusing on the most relevant experiences that align with the Digital Support Analyst role.
Apply Through Our Website: For the best chance of getting noticed, make sure to apply through our website. It helps us keep track of applications and ensures you’re considered for the role!
How to prepare for a job interview at The Huntsmith Limited
✨Know Your Tech
Make sure you brush up on your knowledge of WordPress, Azure, and AWS. Familiarise yourself with content management systems and be ready to discuss your experience with them. It’s a great way to show you’re not just a candidate, but someone who can hit the ground running.
✨Showcase Your Problem-Solving Skills
As a Digital Support Analyst, you'll be handling incoming requests and troubleshooting issues. Prepare some examples of how you've successfully resolved technical problems in the past. This will demonstrate your ability to think on your feet and provide effective support.
✨Get Hands-On with Testing
Since UAT and QA support are key parts of the role, be ready to talk about your experience with testing and maintenance. Bring examples of how you've tested code releases or worked with API-based tools. This shows you understand the importance of quality assurance in digital support.
✨Brush Up on HTML/CSS Basics
You’ll need to edit HTML and CSS, so make sure you’re comfortable with the basics. If you can, practice a few edits or tweaks before the interview. Being able to demonstrate your skills in this area will set you apart from other candidates.