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- Tasks: Provide top-notch support for VIPs and troubleshoot advanced tech issues.
- Company: Leading financial services firm in West Bromwich with a focus on innovation.
- Benefits: 12-month rolling contract with potential extensions and competitive pay.
- Other info: Great opportunity for career growth in a fast-paced environment.
- Why this job: Join a dynamic team and enhance your tech skills while making a real impact.
- Qualifications: Expertise in Windows and macOS troubleshooting, plus experience with endpoint management tools.
The predicted salary is between 30000 - 40000 £ per year.
My Financial Services client based in West Bromwich, have an urgent requirement for Desktop Support Engineer (2nd Line), to join the business on an initial 12 month contract with extensions anticipated.
ROLE:
- Provide specialized, discrete support for executive, VIP, and highly sensitive technical functions.
- Master and troubleshoot advanced issues related to operating systems, virtual desktop environments (VDI), complex application integrations, and specific line-of-business tools.
- Administer and maintain enterprise-level endpoint management tools such as Microsoft Endpoint Configuration Manager (SCCM), Microsoft Intune, or JAMF Pro for software deployment and patching.
- Manage and enforce security and group policies within Active Directory, Azure AD, and Okta for identity and access management.
- Oversee and standardize the configuration, deployment, and imaging process for all new hardware.
REQUIRED SKILLS:
- Expert proficiency in troubleshooting and managing large fleets of Windows (10/11) and macOS endpoints.
- Proven experience administering and leveraging a major endpoint management tool (SCCM, Intune, or JAMF).
- Deep understanding of enterprise networking protocols, VPNs, and advanced security configurations.
- Expert knowledge of Microsoft 365/Office 365 administration and advanced troubleshooting.
Desktop Support Engineer - 2nd Line - West Bromwich - 12 Month Rolling Contract employer: The Huntsmith Limited
Contact Detail:
The Huntsmith Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Support Engineer - 2nd Line - West Bromwich - 12 Month Rolling Contract
✨Tip Number 1
Network, network, network! Reach out to your connections in the tech world, especially those in financial services. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your troubleshooting skills. Be ready to discuss specific scenarios where you've tackled complex issues with Windows and macOS endpoints. We want to hear your success stories!
✨Tip Number 3
Show off your expertise with endpoint management tools like SCCM or Intune during interviews. Bring examples of how you've used these tools to streamline processes or improve security. It’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Desktop Support Engineer - 2nd Line - West Bromwich - 12 Month Rolling Contract
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Desktop Support Engineer role. Highlight your experience with Windows and macOS, as well as any specific tools like SCCM or Intune that you've used. We want to see how your skills match what we're looking for!
Show Off Your Troubleshooting Skills: In your application, don’t just list your skills—give us examples! Share specific instances where you’ve tackled complex technical issues or managed large fleets of devices. This will help us see your problem-solving prowess in action.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points for your skills and experiences to make it easy for us to read. We appreciate a straightforward approach that gets right to the good stuff!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to track your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at The Huntsmith Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 10/11 and macOS. Be ready to discuss specific troubleshooting scenarios you've faced, especially with endpoint management tools like SCCM or Intune. The more examples you can provide, the better!
✨Showcase Your Security Savvy
Since security is a big deal in this role, be prepared to talk about your experience with Active Directory, Azure AD, and Okta. Think of situations where you enforced security policies or managed access controls, and be ready to explain your thought process.
✨Demonstrate Your Problem-Solving Skills
Prepare for some technical questions that test your troubleshooting skills. You might be asked to solve a hypothetical issue on the spot, so practice explaining your approach clearly and logically. Remember, it's not just about getting the right answer but showing how you think!
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of projects you'll be working on, or how they handle complex application integrations. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.