At a Glance
- Tasks: Provide top-notch support for VIPs and troubleshoot advanced tech issues.
- Company: Leading financial services firm in the heart of London.
- Benefits: 12-month rolling contract with potential extensions and competitive pay.
- Other info: Great opportunity for career growth in a prestigious company.
- Why this job: Join a dynamic team and enhance your tech skills in a fast-paced environment.
- Qualifications: Expertise in Windows and macOS, plus experience with endpoint management tools.
The predicted salary is between 40000 - 50000 £ per year.
My Financial Services client based in London (near London Bridge Station), have an urgent requirement for Desktop Support Engineer (2nd Line), to join the business on an initial 12 month contract with extensions anticipated.
ROLE:
- Provide specialized, discrete support for executive, VIP, and highly sensitive technical functions.
- Master and troubleshoot advanced issues related to operating systems, virtual desktop environments (VDI), complex application integrations, and specific line-of-business tools.
- Administer and maintain enterprise-level endpoint management tools such as Microsoft Endpoint Configuration Manager (SCCM), Microsoft Intune, or JAMF Pro for software deployment and patching.
- Manage and enforce security and group policies within Active Directory, Azure AD, and Okta for identity and access management.
- Oversee and standardize the configuration, deployment, and imaging process for all new hardware.
REQUIRED SKILLS:
- Expert proficiency in troubleshooting and managing large fleets of Windows (10/11) and macOS endpoints.
- Proven experience administering and leveraging a major endpoint management tool (SCCM, Intune, or JAMF).
- Deep understanding of enterprise networking protocols, VPNs, and advanced security configurations.
- Expert knowledge of Microsoft 365/Office 365 administration and advanced troubleshooting.
Desktop Support Engineer - 2nd Line - London - 12 Month Rolling Contract employer: The Huntsmith Limited
Join a leading financial services firm in the heart of London, where you will be part of a dynamic team dedicated to providing top-tier support for executive-level technology needs. With a strong emphasis on employee development and a collaborative work culture, this role offers the opportunity to enhance your technical skills while working with cutting-edge tools in a vibrant city environment. Enjoy the benefits of a 12-month rolling contract with potential extensions, ensuring job security and growth in a fast-paced industry.
StudySmarter Expert Advice🤫
We think this is how you could land Desktop Support Engineer - 2nd Line - London - 12 Month Rolling Contract
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who works in desktop support. You never know when a casual chat could lead to your next opportunity.
✨Tip Number 2
Show off your skills! If you’ve got experience with tools like SCCM or Intune, make sure to highlight that in conversations. Consider setting up a demo or a mini-project to showcase your troubleshooting prowess and how you handle complex issues.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications. A quick email or LinkedIn message can show your enthusiasm and keep you on their radar. Plus, it gives you a chance to reiterate why you’re the perfect fit for the role.
✨Tip Number 4
Use our website to find roles that match your skills! We’ve got loads of opportunities tailored for tech-savvy folks like you. Applying through us not only streamlines the process but also gives you access to exclusive job listings.
We think you need these skills to ace Desktop Support Engineer - 2nd Line - London - 12 Month Rolling Contract
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Desktop Support Engineer role. Highlight your experience with Windows and macOS, as well as any specific tools like SCCM or Intune that you've used. We want to see how your skills match what we're looking for!
Show Off Your Troubleshooting Skills:In your application, don’t just list your skills—show us how you’ve used them! Share examples of complex issues you’ve resolved, especially those related to operating systems or endpoint management. We love a good troubleshooting story!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially in tech roles!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to track your application better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at The Huntsmith Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 10/11 and macOS. Be ready to discuss troubleshooting techniques and any specific experiences you've had with endpoint management tools like SCCM or Intune. The more confident you are in your technical skills, the better you'll impress them!
✨Showcase Your Problem-Solving Skills
Prepare to share examples of complex issues you've resolved in the past. Think about scenarios where you had to troubleshoot advanced problems or manage sensitive technical functions. This will demonstrate your ability to handle the high-stakes environment they operate in.
✨Understand Their Security Needs
Familiarise yourself with security protocols and identity management systems like Active Directory, Azure AD, and Okta. Be ready to discuss how you've enforced security policies in previous roles, as this is crucial for the position.
✨Ask Insightful Questions
Prepare some thoughtful questions about their current tech stack or challenges they face. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you. Plus, it gives you a chance to showcase your knowledge about enterprise networking and application integrations!
