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For Companies At a Glance
- Tasks: Welcome customers, manage service flow, and assist with vehicle transportation.
- Company: Join Mercedes-Benz Brampton, part of Ontario’s top automotive dealer group.
- Benefits: Enjoy competitive pay, health benefits, and exclusive team member perks.
- Other info: Flexible hours, mentorship opportunities, and fun social events await you!
- Why this job: Be part of a winning team recognised as one of Canada’s Best Managed Companies.
- Qualifications: Great attitude, valid driver’s licence, and customer service experience preferred.
The predicted salary is between 45000 - 45000 £ per year.
Mercedes-Benz Brampton is looking to add a Service Concierge to their team in Brampton. Our Service Concierge is an integral part of the day‑to‑day flow of business in the Service Department. The Service Concierge is responsible for organizing the lot and transportation of vehicles and general yard duties. They provide excellent customer service while interacting with customers in the Service drive‑thru. This dealership is looking for a motivated and determined individual to assist the service team!
Pay: $45,000 a year. This is a full‑time permanent role.
Why Join HG
- Career Growth: Unlock opportunities for advancement within our organization.
- Rewards Program: Enjoy bonuses and incentives, including a referral bonus of up to $2,000.
- Comprehensive Benefits: Competitive compensation with health, dental, travel, and life insurance, RRSP match and an Employee Assistance Program (EAP).
- Excellence Recognition: Proudly awarded as one of Canada’s Best Managed Companies in 2024 and 2025.
- Established Legacy: With over 60 years of service, our loyal customer base forms the foundation of our success.
- Mentorship: Receive training and support from our leadership team.
- Exclusive Perks: Access Team Member pricing on vehicles, services, and accessories, plus discounts on brands and gym memberships.
- Social Engagement: Engage in social events like sporting gatherings and BBQs.
- Work‑Life Balance: No Sunday or holiday work plus long weekends off all summer‑long for more time with family.
Job Duties
- Greets all customers entering the service area with a friendly, upbeat attitude.
- Assists customers with their questions and directs them to the appropriate person or location.
- Controls service traffic flow and parking.
- Picks up customer vehicles for service and returns vehicles to customers after service appointments.
- Determines if customers coming into service have an appointment.
- Records customers’ information such as name, VIN, tag number, mileage, and existing vehicle damage.
- Assists lot attendant with duties at the service counter and in the service drive.
- Maintains a clean and safe service drive area, free of dirt, water, leaves, snow, etc.
- Maintains a professional appearance.
- Performs customer follow‑up on repair orders.
- Other duties as required by the Service Manager.
What We Look For
- A great attitude!
- Valid (G) Driver’s License.
- Clean driving record.
- Able to drive both manual and automatic transmission.
- Previous customer service experience is an asset.
- Keen attention to detail.
- An organized and motivated individual who can work independently and as a team player.
At The Humberview Group, finding great people who are enthusiastic and driven is most important. We can provide you with the skills and knowledge you need to be successful. Our team leaders take great pride in mentoring which ensures we are investing in great people for the long term. Having a great corporate culture with team members who share our values is what makes us stand out. Whether you’re new to the automotive industry or you’re looking for more growth opportunities, we would love to meet you!
We are an equal opportunity employer and welcome applications from all candidates, including persons with disabilities. Accommodations are available upon request for candidates taking part in any stage of the selection process. We thank all candidates, but only those selected for an interview will be contacted.
Service Concierge in Brampton employer: The Humberview Group
Contact Detail:
The Humberview Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Concierge in Brampton
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Mercedes-Benz Brampton. Understand their values, culture, and what makes them tick. This will help you connect better during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your previous customer service experience can shine in the Service Concierge role. The more comfortable you are, the more confident you'll come across!
✨Tip Number 3
Dress to impress! Make sure you look professional and polished when you arrive for your interview. A great appearance shows that you respect the opportunity and are serious about joining the team at Mercedes-Benz Brampton.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the Service Concierge position!
We think you need these skills to ace Service Concierge in Brampton
Some tips for your application 🫡
Show Your Enthusiasm: When you're writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to bring a positive attitude to our team.
Tailor Your Application: Make sure to customise your application to highlight relevant experience. If you've got previous customer service experience or skills that match what we're looking for, shout about it! We love seeing how you fit into our vision.
Keep It Professional: While we love a friendly vibe, remember to keep your application professional. Use clear language, check for typos, and make sure your formatting is neat. First impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at The Humberview Group
✨Know the Company
Before your interview, take some time to research Mercedes-Benz Brampton and The Humberview Group. Understand their values, mission, and what makes them one of Canada’s Best Managed Companies. This knowledge will help you connect your answers to their culture and show that you're genuinely interested.
✨Showcase Your Customer Service Skills
As a Service Concierge, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to handle inquiries and direct customers effectively, as this will demonstrate your fit for the role.
✨Demonstrate Organisational Skills
The job requires keen attention to detail and organisational skills. Think of instances where you successfully managed multiple tasks or maintained an orderly environment. Be ready to discuss how you can keep the service drive area clean and efficient.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared. Inquire about the team dynamics, training opportunities, or what a typical day looks like for a Service Concierge. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.