BDC Representative in Brampton

<div><h2>Role Overview</h2> <p>We are looking for a BDC Representative to join our team in Brampton.</p> <p>The Business Development Centre (BDC) works with our dealerships’ Service department to deliver high‑quality customer service and assist customers with their inquiries and needs.</p> <p>The BDC Representative helps turn online leads into appointments and inbound calls into opportunities for the Humberview Group.</p> <h2>Compensation & Benefits</h2> <p>Compensation: Base salary plus bonus ranging from $45,000 to $60,000 a year.</p> <ul> <li>Career Growth – Advancement opportunities across 20 stores and 18 brands.</li> <li>Rewards & Bonuses – Referral bonuses up to $2,000 and incentive programs.</li> <li>Comprehensive Benefits – Health, dental, travel, life insurance, RRSP matching, and an Employment Assistance Program (EAP).</li> <li>Training & Mentorship – Learn from experienced leaders who support your growth.</li> <li>Exclusive Perks – Team member pricing on vehicles, service, parts, and accessories.</li> <li>Lifestyle Benefits – Discounts on brands and gym memberships.</li> <li>Great Team Culture – Social events, BBQs, and team outings.</li> <li>Work‑Life Balance – No Sundays or holidays, plus long summer weekends.</li> </ul> <h2>Responsibilities</h2> <ul> <li>Handling incoming calls.</li> <li>Managing inbound/outbound calls for appointment reminders, campaigns, recalls and internet opportunities.</li> <li>Following up on customer inquiries.</li> <li>Handling database leads and creating appointments for the Service Department.</li> <li>Following up with past customers in the database.</li> <li>Other duties as required.</li> </ul> <h2>Qualifications</h2> <ul> <li>Call center experience is preferred.</li> <li>Experience in a dealership is considered an asset.</li> <li>Excellent communication skills (good verbal skills and a clear speaking voice).</li> <li>Prior experience in a customer service role is required.</li> <li>Comfortable with computers and technology systems.</li> <li>Strong record of customer satisfaction results.</li> <li>Team‑oriented individual.</li> <li>Strong time‑management skills.

</li><li>Drive and desire to meet production goals and expectations.</li> <li>Works well in a team environment.</li> </ul> <h2>About the Humberview Group</h2> <p>The Humberview Group is one of Ontario’s leading automotive dealer groups and a proud winner of Canada’s Best Managed Companies for 2024, 2025, and 2026.

With over 60 years of success, our people and customer relationships continue to drive our growth.</p> <p>We believe our vehicles are great, but our people are exceptional.</p> <p>At the Humberview Group, we invest in enthusiastic, driven individuals by providing the training, mentorship, and support needed for long‑term success.

Whether you’re starting your automotive career or looking for your next opportunity, we’d love to hear from you.</p> <h2>Equal Opportunity Employer</h2> <p>The Humberview Group is an equal opportunity employer.

Accommodations are available upon request throughout the recruitment process.

We thank all candidates, but only those selected for an interview will be contacted.

Please note, this position is open only to individuals who are legally entitled to work in Canada at the time of application and in the future.

The Humberview Group does not provide sponsorship for work permits or immigration support.</p></div> #J-18808-Ljbffr