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- Tasks: Greet and serve office teams, providing top-notch hospitality and creating a friendly atmosphere.
- Company: The Hub, a vibrant restaurant in Birmingham's Mitchells & Butlers’ head office.
- Benefits: Flexible shifts, 33% dining discount, pension, 28 days holiday, and free shares.
- Other info: Work Monday to Friday, enjoy a lively environment, and grow your career.
- Why this job: Join a fun team, make friends, and brighten people's days with your personality.
- Qualifications: Passion for customer service, attention to detail, and a fun-loving team spirit.
The predicted salary is between 20000 - 25000 £ per year.
As a Front of House Team Member at The Hub, you will be the friendly face our office teams remember. You’ll serve our teams the fuel they need to keep them going and make new friendships along the way. You'll inject your personality every moment you’re with our teams, providing the best hospitality in the home of hospitality.
WHAT IS THE HUB?
The Hub is our restaurant located in the Mitchells & Butlers’ head office in Birmingham City Centre. Our head office is where our dedicated corporate teams come together to support our frontline and keep the business pushing forward. At The Hub we serve all our brand’s favourite dishes (including the famous Harvester salad bar!) as well as a variety of drinks and snacks.
WHAT ARE THE SHIFT PATTERNS?
You'll work Monday to Friday - no weekends! Your general shift pattern will be 7am - 3pm with the occasional evening shift for events.
WHAT'S IN IT FOR ME?
- Flexible shifts that fit around you – The Hub is open office hours so a typical working day will be done by 5pm!
- Love dining out? You'll love it even more with a massive 33% discount across all our brands.
- Never a dull moment - fun, laughs and lifelong friends!
- On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
- There's also a free employee helpline- to support you with whatever life throws at you.
WHAT WILL I BE DOING?
AS PART OF OUR FRONT OF HOUSE TEAM YOU'LL...
- Greet and serve our head office teams, brightening their day with top notch hospitality
- Help in the service and preparation of menu items to support back of house team
- Maintain the highest standards of cleanliness and safety
- Work with our team to create a friendly atmosphere at the heart of the office
WHAT DO I NEED?
It takes a mixture of ingredients to make the perfect meal, and our teams are no different. You’ll...
- Have a passion for customer service
- Have a great eye for detail
- Always give great service
- Be a fun-loving, social, team player
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Waiting Staff in Birmingham employer: The Hub at the RSC
Contact Detail:
The Hub at the RSC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Staff in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out The Hub's vibe on social media or their website. This will help you connect with the team and show that you're genuinely interested in being part of their friendly atmosphere.
✨Tip Number 2
Practice your hospitality skills! Think of examples from your past experiences where you provided excellent customer service. Being able to share these stories will demonstrate your passion for making guests feel welcome.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and approachable. A friendly smile and a neat appearance can go a long way in making a great first impression.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Waiting Staff in Birmingham
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and friendliness into your words. Remember, we’re all about creating a welcoming atmosphere at The Hub!
Highlight Your Customer Service Skills: Make sure to emphasise your passion for customer service in your application. Share any relevant experiences where you've gone above and beyond to make someone's day better. We love team players who know how to keep our guests smiling!
Be Detail-Oriented: Pay attention to the details in your application. This means checking for typos and ensuring your format is neat and tidy. A well-presented application shows us that you care about the little things, just like we do at The Hub!
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our amazing team!
How to prepare for a job interview at The Hub at the RSC
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be yourself during the interview and let your enthusiasm for hospitality shine through. Share stories that highlight your customer service skills and how you’ve brightened someone’s day in the past.
✨Know the Menu
Familiarise yourself with The Hub's menu before the interview. Being able to discuss your favourite dishes or suggest pairings shows your genuine interest in the role and the restaurant. It also gives you a chance to demonstrate your attention to detail!
✨Emphasise Teamwork
This role is all about creating a friendly atmosphere and working as part of a team. Prepare examples of how you've successfully collaborated with others in previous jobs. Highlighting your ability to be a fun-loving, social team player will resonate well with the interviewers.
✨Ask Questions
Don’t forget to prepare some questions for your interviewers! Inquire about the team culture at The Hub or what a typical day looks like. This shows your interest in the position and helps you gauge if it’s the right fit for you.