At a Glance
- Tasks: Be the friendly face of the clinic, managing appointments and supporting patients.
- Company: Join The Back Clinic, a top-rated chiropractic and health clinic in Poynton.
- Benefits: Earn £26,325 plus bonuses, enjoy 28 days holiday, and access wellbeing support.
- Other info: Dynamic role with opportunities for growth and community involvement.
- Why this job: Make a real difference in people's lives while working in a supportive team.
- Qualifications: Experience in customer service or healthcare, strong communication skills, and IT savvy.
The HR Guru is proud to be recruiting on behalf of The Back Clinic, a highly regarded chiropractic and advanced health clinic based in Poynton, Cheshire. With a team of GCC-registered Doctor of Chiropractic, an on-site digital X-ray suite and a reputation built on genuine patient care, The Back Clinic has earned over 396 five-star Google reviews and a loyal patient base across Stockport, Macclesfield, Wilmslow and the surrounding areas.
This is a clinic that takes real pride in the experience it delivers, from the quality of its clinical care to the welcome patients receive at the front desk. That is where you come in.
About the Role
We are looking for a Clinic Assistant to join the team and be the friendly, professional face of the clinic. This is a varied, hands-on role sitting at the heart of day-to-day operations, combining reception, administration and patient support in a fast-paced environment. If you enjoy working with people, take pride in keeping things running smoothly and want to be part of a team that genuinely makes a difference to people's lives, this could be a great fit.
What you will be doing:
- Welcoming patients and delivering a warm, professional front-of-house experience.
- Managing appointments, bookings and Practitioner diaries.
- Handling phone, email and in-person enquiries.
- Processing payments and maintaining accurate patient records.
- Supporting patients with bookings, follow-ups and general queries.
- Assisting with the day-to-day administration and smooth running of the clinic.
- Supporting occasional local community events (approximately once a month).
Working Hours
This is a rota-based role covering a mix of early and late shifts, including a Saturday rota.
- Monday to Friday: Shifts between 8:30am and 7:00pm
- Saturday: 8:30am to 12:30pm (rota basis)
40 hours per week, including a 30-minute unpaid lunch break each day.
What we are looking for:
- Previous experience in reception, administration, customer service or a healthcare setting.
- Strong communication skills and a naturally warm, approachable manner.
- Well organised with a good eye for detail.
- Confident with IT systems and booking software.
- Comfortable discussing services and pricing with patients.
- Full UK driving licence and access to a vehicle (essential).
What is on offer:
- £26,325 per year plus a performance-related bonus.
- 28 days holiday including bank holidays.
- Access to staff wellbeing support and services.
- A supportive, close-knit team environment.
- Real opportunity to grow with a developing organisation.
This vacancy is being advertised by The HR Guru on behalf of The Back Clinic. Apply now to find out more.
Clinic Assistant in Poynton employer: The HR Guru
The Back Clinic in Poynton, Stockport, is an exceptional employer that prioritises employee wellbeing and professional growth within a supportive team environment. With competitive pay, performance-related bonuses, and a commitment to genuine patient care, employees can thrive while making a meaningful impact in the community. Join a close-knit team where your contributions are valued and you have the opportunity to develop your skills in a dynamic healthcare setting.
StudySmarter Expert Advice🤫
We think this is how you could land Clinic Assistant in Poynton
✨Tip Number 1
Get to know the clinic! Research The Back Clinic and its values. When you walk in for your interview, you’ll be able to chat about what makes them special, showing you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Clinic Assistant, you'll be the friendly face that patients see. Role-play with a friend or family member to get comfortable with welcoming patients and handling enquiries.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed appointments or handled busy situations in the past. This will help demonstrate that you can keep things running smoothly at the clinic.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Clinic Assistant in Poynton
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values at The Back Clinic.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience in reception, administration, or customer service. We’re looking for skills that match what we do, so make it easy for us to see why you’d be a great fit!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured information that’s easy to read. Use bullet points if needed, and make sure to proofread for any typos before hitting send!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at The Back Clinic!
How to prepare for a job interview at The HR Guru
✨Know the Clinic Inside Out
Before your interview, take some time to research The Back Clinic. Familiarise yourself with their services, values, and patient care approach. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your People Skills
As a Clinic Assistant, you'll be the friendly face of the clinic. Prepare examples from your past experiences where you've successfully interacted with patients or customers. Highlight your warm, approachable manner and how it contributed to a positive experience.
✨Be Organised and Detail-Oriented
The role requires strong organisational skills. Bring along a notepad to jot down important points during the interview. You can also mention specific tools or methods you use to stay organised, which will demonstrate your attention to detail.
✨Prepare for Practical Scenarios
Think about common scenarios you might face as a Clinic Assistant, like handling a busy reception or managing patient queries. Be ready to discuss how you'd approach these situations, showcasing your problem-solving skills and ability to keep things running smoothly.
