People, Culture and Training Manager
People, Culture and Training Manager

People, Culture and Training Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead HR initiatives, manage employee relations, and drive training compliance across care homes.
  • Company: Ivonbrook Properties, a caring and supportive environment for both staff and residents.
  • Benefits: Competitive salary, hands-on experience, and the chance to make a real difference in people's lives.
  • Other info: Dynamic role with opportunities for growth across multiple care home sites.
  • Why this job: Shape a positive culture and support teams in delivering exceptional care.
  • Qualifications: HR experience, strong organisational skills, and a passion for people development.

The predicted salary is between 36000 - 60000 £ per year.

Ivonbrook Properties (Ivonbrook, Grove House and Darley Hall Care Homes) are looking for a People, Culture & Training Manager to lead our people agenda and training compliance across three homes. This is a hands-on, on-site role where you’ll partner with the Operations Manager and Registered Managers to embed best practice, build a positive culture, and ensure our teams are supported to deliver safe, person-centred care.

KEY DETAILS

  • Hours: 42.5 hours per week
  • Location: On-site across Ivonbrook, Grove House and Darley Hall Care Homes (multi-site role)
  • Reporting to: Operations Manager

WHAT YOU WILL DO

  • Provide day-to-day HR advice and manage employee relations casework (disciplinary, grievance, performance/capability and sickness absence).
  • Coach and support managers, including drafting letters and ensuring policies are applied consistently.
  • Lead safer recruitment end-to-end (right-to-work, DBS, references, eligibility and gap checks) with robust record keeping.
  • Own onboarding and inductions, ensuring checks, documentation and role introductions are completed to agreed timescales.
  • Own the training matrix and learning programme across the Homes; coordinate and deliver training where appropriate and maintain mandatory training compliance.
  • Maintain audit readiness (personnel files, recruitment records, training evidence) and support inspections by preparing evidence packs and embedding learning.
  • Drive people and culture initiatives to improve engagement, wellbeing, communication and manager capability across all three sites.

ADDITIONAL ADMINISTRATIVE RESPONSIBILITIES

  • You may be asked to support with limited administrative tasks, such as:
  • Processing receipts against residents' accounts and maintaining records
  • Auditing and monitoring petty cash records
  • Supporting the processing and issuing of residents' monthly fees and ensuring accounts are up-to-date
  • Chasing overdue resident invoices in line with agreed processes

WHAT WE ARE LOOKING FOR

  • HR generalist casework experience (including disciplinaries, grievances, performance/capability and sickness absence).
  • Confidence advising managers and drafting professional correspondence and letters.
  • Strong data and records mindset, including maintaining HR records and training matrix/HRIS data accurately.
  • Care sector experience desirable (or experience in another regulated environment).
  • Strong organisation skills, discretion and the ability to work effectively across multiple sites.

People, Culture and Training Manager employer: The HR Experience

Ivonbrook Properties is an exceptional employer that prioritises the well-being and development of its staff across our three care homes. With a strong focus on fostering a positive culture, we offer comprehensive training programmes and hands-on support to ensure our teams are equipped to deliver outstanding, person-centred care. Our commitment to employee growth and engagement, combined with a collaborative work environment, makes Ivonbrook a rewarding place to build your career in the care sector.
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Contact Detail:

The HR Experience Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land People, Culture and Training Manager

✨Tip Number 1

Network like a pro! Reach out to people in the care sector, especially those who work at Ivonbrook or similar places. A friendly chat can open doors and give you insider info about the role.

✨Tip Number 2

Prepare for the interview by knowing your stuff! Research Ivonbrook Properties and their culture. Be ready to discuss how your experience aligns with their values and how you can contribute to their people agenda.

✨Tip Number 3

Showcase your hands-on approach! In your conversations, highlight examples of how you've successfully managed HR casework or training initiatives in the past. Real-life stories resonate well!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace People, Culture and Training Manager

HR Generalist Casework
Employee Relations Management
Coaching and Support for Managers
Safer Recruitment Practices
Onboarding and Induction Management
Training Matrix Coordination
Mandatory Training Compliance
Audit Readiness
People and Culture Initiatives
Data Management and Record Keeping
Communication Skills
Organisational Skills
Discretion
Multi-Site Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of People, Culture and Training Manager. Highlight your HR experience, especially in casework and training compliance, and don’t forget to mention any care sector experience you have!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for people and culture initiatives. Share specific examples of how you've improved engagement or supported managers in the past.

Showcase Your Organisational Skills: Since this role involves managing multiple sites, make sure to highlight your organisational skills. Talk about how you’ve successfully juggled various responsibilities and maintained records in previous roles.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!

How to prepare for a job interview at The HR Experience

✨Know Your Stuff

Make sure you’re familiar with the key responsibilities of the People, Culture and Training Manager role. Brush up on HR casework, training compliance, and how to foster a positive culture. Being able to discuss these topics confidently will show that you’re serious about the position.

✨Showcase Your Experience

Prepare specific examples from your past roles that demonstrate your HR generalist experience, especially in handling disciplinaries and grievances. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.

✨Ask Smart Questions

Think of insightful questions to ask during the interview. Inquire about the current challenges the homes are facing regarding employee engagement or training compliance. This shows your interest in the role and helps you understand their needs better.

✨Be Person-Centred

Since the role involves delivering person-centred care, be prepared to discuss how you would approach building relationships with staff across multiple sites. Highlight your organisational skills and ability to adapt to different environments while maintaining a consistent approach.

People, Culture and Training Manager
The HR Experience
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