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- Tasks: Provide top-notch HR advice and support clients with various HR queries.
- Company: Join a friendly, supportive team in a collaborative environment.
- Benefits: Enjoy competitive salary, generous holiday, private medical insurance, and more.
- Why this job: Take your HR career to the next level with strong development support.
- Qualifications: Experience as an HR Assistant or Advisor with knowledge of UK employment law.
- Other info: Flexible hybrid working options and opportunities for career growth.
The predicted salary is between 30000 - 35000 £ per year.
Are you an HR professional who enjoys problem-solving and delivering great service? Join our friendly, supportive team as an HR Advisor and take your nextstep in a varied, client-facing role. Whether you\’re moving up from an HR Assistant role or looking for a fresh challenge, you’ll enjoy hybrid working, strong development support, and great benefits – including a discretionary annual bonus scheme, private medical insurance, a health cash plan, and a generous holiday allowance – all within a collaborative and people-focused environment.
Benefits of joining our team
£35,000 – £40,000 per annum (pro rata for part time work), depending on experience
25 days’ holiday, plus Bank Holidays (pro rata for part time work)
Discretionary bonus scheme (annual)
Training & development opportunities
Health cash plan benefits
Private medical insurance
Employee assistance programme
Discount scheme
Death in service benefit
Company pension scheme
Regular company events.
We are able to consider applications for full or part time work , but ideally would prefer to fix hours across the 5-day working week with a mixture of home and office working.
In this fast-paced, generalist role, you’ll be the first point of contact for our clients, delivering top-notch HR advice across a range of areas by phone and email (a good working knowledge of employee relations processes is essential). You\’ll thrive in a supportive team environment while providing exceptional customer service.
This role is perfect for you if you have experience as an HR Assistant or Administrator, providing basic HR advice in your previous role, or if you\’re already an HR Advisor looking for a fresh opportunity.
We’re looking for someone eager to learn and ready to take the next step with our support.
What you will do
Provide first line HR advice via telephone and email to clients (issues ranging from holiday calculations, maternity queries, disciplinary and grievance processes, redundancies and more!)
- Assist senior colleagues with more complex cases including disciplinary & grievance, performance & absence management, redundancies and the occasional TUPE or settlement agreement (don’t worry we will work together on these cases!)
Review employment documentation ensuring compliance with current legislation and best practice
Assisting with recruitment for our clients
Monitor all incoming queries and assign to colleagues as and when required
About you
Previous experience in an HR Advisor or HR Assistant role is required
Solid understanding and knowledge of UK employment law is essential
Previous employee relations experience would be advantageous
Proven track record in providing excellent customer service
Strong and proactive communicator with the ability to adapt styles and build rapport with clients
Ability to produce high quality correspondence and documentation with excellent attention to detail
Self-motivated with an adaptable and flexible approach and a good sense of fun
Good team player with a can-do attitude
Excellent organisational skills with attention to detail and able to meet deadlines
First rate IT skills including Microsoft Office and ability to use new systems with training
NB. Due to large volume of applications we cannot always contact all applicants. If you do not hear from us within 10 days, please assume that you have been unsuccessful on this occasion.
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HR Advisor employer: The HR Dept South London
Contact Detail:
The HR Dept South London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Advisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research common HR scenarios and practice your responses. We want you to feel confident when discussing your experience with employee relations and how you can provide top-notch service.
✨Tip Number 3
Show off your personality! During interviews, let your enthusiasm for HR shine through. Remember, they’re looking for someone who fits into their friendly, supportive team, so don’t be afraid to be yourself.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our collaborative environment.
We think you need these skills to ace HR Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Advisor role. Highlight your relevant experience, especially any previous roles as an HR Assistant or Administrator. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about HR and how you can contribute to our team. Keep it friendly and professional – we love a good personality!
Show Off Your Communication Skills: As an HR Advisor, communication is key. Make sure your application showcases your ability to communicate clearly and effectively. Whether it's through your CV, cover letter, or any additional documents, let your voice come through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at The HR Dept South London
✨Know Your HR Stuff
Make sure you brush up on UK employment law and employee relations processes. Being able to discuss these topics confidently will show that you're not just familiar with the basics, but that you’re ready to tackle the more complex issues that may come up in the role.
✨Showcase Your Customer Service Skills
Since this role is client-facing, be prepared to share examples of how you've provided excellent customer service in the past. Think about specific situations where you solved problems or went above and beyond for a client – this will demonstrate your proactive approach.
✨Prepare for Common Scenarios
Anticipate questions related to common HR scenarios, like handling grievances or maternity queries. Practising your responses can help you feel more at ease during the interview and show that you can think on your feet.
✨Be Yourself and Have Fun
This role is all about being part of a supportive team, so let your personality shine through! Don’t be afraid to show your sense of fun and adaptability. Employers love to see candidates who are not only qualified but also a good cultural fit.
