Fire and Security Engineer in Dunfermline

Location: Dunfermline

Salary: Up to £36,000 depending on experience

Job Type: Full time

Contract Type: Permanent

The HR Booth are delighted to be recruiting for 2 Fire and Security Engineers, on behalf of Eclipse IP. Who are Eclipse (IP) Ltd? Eclipse (IP) Ltd are industry leaders in IP electronic fire and security solutions. Due to our continued growth and expansion, we are currently looking for two qualified Fire and Security Area Engineers who will be responsible for the installation of security systems, developing existing and new relationships, identifying new business and proactively servicing existing customers and reacting to their needs. The role will be field based and covers mainly central Scotland. Travel will be required with this role.

What will you be doing? This role is crucial for supporting the function of the Engineering team. This includes day works, installs and service calls. The role requires an individual who works well in a high volume and fast paced environment. The ideal candidate will be motivated, reliable, good with customers and have a good attitude. Someone who can work well on their own and can be presentable and adaptable with the different types of clients.

Role Reports To: General Manager.

Key responsibilities:

• Must be prepared to cover all aspects of work including Installation, small works, service and maintenance and fault finding
• Carry out all work to defined quality standards as set out by industry regulations in a timely and efficient manner
• Liaise with Customers, Engineering department and Service desk
• Complete all necessary paperwork (paper and online) in line with required timescales
• The ability to cover a 24-hour call-out on a rota basis is essential to be considered for this position

Customer Service responsibilities:

• Deliver excellent Customer Service at all times
• Communicate clearly with Customers
• Train customers on the correct use of the system where required
• Identify opportunities to sell extra works and system enhancements

Qualifications/Skills Required:

• Qualified Fire and Security Engineer with around 1 year experience or more.
• Good experience and up to date knowledge of working on CCTV/Intruder & Access Control and Fire
• Good verbal and written communication skills
• Attention to detail
• Positive 'can do' attitude. Expected to take responsibility for up-skilling where required
• Friendly, approachable and empathetic
• Problem-solving skills
• Efficiency and good organisation skills
• Team working skills and ability to work independently on own are essential
• An ability to hit targets and work well to high standards under pressure
• Full clean (preferably no more than 3 points) driving licence

What we offer?

• 30 days annual leave (including 8 Bank Holidays) which accrue with length of service.
• Sick pay.
• Company pension.
• On site free parking.
• Company Vehicle.
• Competitive salary.

Please Note: This appointment is subject to satisfactory security screening in line with BS 7858 relating to the past 5 years, and that the successful applicant completes a successful probationary period of three months.