Client Care Co-Ordinator

Client Care Co-Ordinator The HR Booth are delighted to be recruiting on behalf of our client for a Client Care Co-ordinator, in a veterinary surgery. Are you a passionate about delivering excellent customer service? Do you have a genuine desire to make a difference in the lives of pets and their owners? If youve answered yes to any of the above, we have an exciting opportunity for you! The company: Our client is a well-established, independently owned veterinary practice based in Rosyth. Recently expanded, they now have additional consultation rooms and theatres. They are proud to provide gold standard patient care and offer an exceptional client experience. Overview: We are looking for a Part-Time Client Care Co-ordinator to join a friendly and dedicated team. As the first point of contact for the clinic, you will play an essential role in ensuring exceptional service to clients and helping the clinic run smoothly. Responsibilities: Greet clients and visitors with a friendly, professional approach. Answer phone calls, schedule appointments, and manage the clinics calendar. Check-in patients, verify their information, and update records accurately. Assist veterinarians and technicians with administrative tasks as needed. Process payments, handle invoices, and maintain financial records. Ensure the reception area remains clean, organized, and welcoming. Skills: Excellent communication and customer service skills (essential) Knowledge of veterinary terminology and procedures (desirable) Strong attention to detail and organizational skills (essential) Ability to multitask in a fast-paced environment (essential) Joining the veterinary surgery as a Client Care Co-ordinator offers you the opportunity to work in a dynamic and supportive environment, where your contributions will make a real difference in the lives of pets and their owners. If you are passionate about animal care and possess the right skills, wed love to hear from you! As part of the recruitment process, you must provide evidence of your right to work in the UK. Please be aware that this post does not satisfy the qualifications or salary requirement to qualify for skilled worker sponsorship, and our client does not currently hold a valid skilled worker sponsor licence to employ workers from outside the UK. Additional Information: Job Type: Part-time, Permanent Hours: 27.5 hours per week, working Monday to Friday 1.30pm 7pm. Pay : Up to £12.21 per hour Benefits: Company events Company pension Discounted or free food Employee discount Free flu jabs Free On-site parking Health & wellbeing programme Experience: Customer Service: 1 year (preferred) Reception: 1 year (preferred) REF-220654 TPBN1_UKTJ