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- Tasks: Keep our hotel sparkling clean and welcoming for guests every day.
- Company: Join The Hoxton, a vibrant hospitality brand shaking up the industry.
- Benefits: Enjoy 29 days holiday, free meals, and discounts across our hotels.
- Why this job: Be part of a fun, supportive team that values creativity and hard work.
- Qualifications: No experience needed, just a passion for hospitality and a positive attitude.
- Other info: Opportunities for training, volunteering, and celebrating diversity throughout the year.
The predicted salary is between 20000 - 30000 £ per year.
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- Become part of a team that’s very passionate about creating great hospitality experiences.
- 29 days holiday (including bank holidays), pension and life insurance.
- Food on us during your shift.
- Enjoy a free night at The Hoxton and a meal for two when you first start with us.
- Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
- Time off to volunteer with one of our partner charities.
- Hox Hero and Nifty Fifty, our rewards for going the extra mile and living our values.
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
- Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
- Excellent discounts across The Hoxton and the global Ennismore family.
What you’ll do…
- Responsible for the cleaning and servicing of all public and back of house areas, ensuring that these are always cleaned to brand standards, and are well presented and maintained.
- Responsible for the cleaning and maintenance of exterior areas of the hotel including but not limited to guest entrances and loading areas.
- Responsible for reporting any maintenance defects in our external areas, public areas and back of house through Knowcross.
- Ensure that all health & safety standards are adhered to and any breaches in standards or potential new hazards are reported to the Head Housekeeper.
- Ensure all cleaning materials and equipment are well maintained, handled correctly and to be fully aware of COSHH regulations.
- Maintain a positive and friendly attitude at all times, even when working to find solutions to challenges.
- Responsible for the stocking of linen and housekeeping supplies on guest floors and in stores and ensuring that these storage areas are clean and well maintained.
- Ensure the highest levels of cleanliness throughout the hotel and support the housekeeping team.
- Provide the highest level of customer care, and to provide a friendly, helpful and responsive level of service for our guests.
- Assist in cleaning of any other areas of the hotel, as required.
What we’re looking for…
- Individuals. You’re looking for a place where you can be you; no clones in suits here.
- Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
- You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
- You’re not precious. We leave our egos at the door and help get things done.
- You’re up for doing things differently and trying (almost) everything once.
- If we got stuck in a lift together, we’d have a good time and share a few laughs.
- You want to be part of a team that works hard, supports each other, and has fun along the way.
- An eagle-eye for detail, you can spot a slip in standards from a mile away.
- You\’re available forafternoon through into theevening shifts.
- Keen to take ownership of and pride in your work, a rollup-your-sleeves attitude to seeing work through and delivering results.
- You have the ability to build relationships with colleagues and guests.
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Public Area Attendant employer: The Hoxton
Contact Detail:
The Hoxton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Area Attendant
✨Tip Number 1
Show your passion for hospitality during the interview. Share personal experiences where you went above and beyond to create a memorable experience for someone, as this aligns with our values at StudySmarter.
✨Tip Number 2
Familiarise yourself with COSHH regulations and health & safety standards. Being knowledgeable about these topics will demonstrate your commitment to maintaining a safe and clean environment, which is crucial for the Public Area Attendant role.
✨Tip Number 3
Emphasise your attention to detail in your conversations. Mention specific instances where your keen eye helped improve cleanliness or service standards, as we value individuals who can spot and rectify issues quickly.
✨Tip Number 4
Be prepared to discuss how you work well in a team. Share examples of how you've supported colleagues in previous roles, as teamwork is essential in creating a positive atmosphere and delivering excellent service.
We think you need these skills to ace Public Area Attendant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and cleaning roles. Emphasise any previous work where you maintained high standards of cleanliness and customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to create memorable experiences for guests. Mention specific examples of how you've positively impacted others in previous roles.
Highlight Teamwork Skills: Since the role involves working as part of a team, be sure to mention your ability to collaborate effectively with colleagues. Share examples of how you've supported team members in achieving common goals.
Show Attention to Detail: In your application, demonstrate your eagle-eye for detail. You could mention instances where your attention to cleanliness or safety standards made a difference in your previous jobs.
How to prepare for a job interview at The Hoxton
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any previous experiences that highlight your love for creating memorable guest experiences, whether it's through a meal, an event, or simply providing excellent service.
✨Demonstrate Attention to Detail
Since the role requires an eagle-eye for detail, be prepared to discuss how you ensure high standards in cleanliness and maintenance. You might want to share specific examples of how you've identified and addressed issues in past roles.
✨Emphasise Teamwork and Positivity
The company values a supportive team environment, so highlight your ability to work well with others. Share stories that showcase your positive attitude and how you contribute to a fun and collaborative workplace.
✨Be Ready to Discuss Health & Safety Standards
Familiarise yourself with health and safety regulations relevant to the role. Be prepared to discuss how you would handle potential hazards and ensure compliance with COSHH regulations, demonstrating your commitment to maintaining a safe environment.
