Rooftop Guest Experience Host in London

Rooftop Guest Experience Host in London

London Full-Time 30000 - 40000 £ / year (est.) No working from home possible
The Hoxton

At a Glance

  • Tasks: Be the face of our rooftop restaurant, creating memorable experiences for guests.
  • Company: Join The Hoxton, Shoreditch, a vibrant part of East London's scene.
  • Benefits: Competitive salary, 28 days holiday, health cash plan, and retail perks.
  • Other info: Opportunities for growth, training, and regular team events.
  • Why this job: Work in a fun team, enjoy great food, and make lasting memories.
  • Qualifications: Passion for hospitality and a desire to create unforgettable experiences.

The predicted salary is between 30000 - 40000 £ per year.

We are looking for a passionate Waiter to be part of our team at Llama Inn rooftop restaurant.

The Hoxton, Shoreditch – our first hotel – found its home in a former car park, and just like the neighbourhood, has evolved over the years into a fixture of the East London scene. Shoreditch has become one of the most happening areas of London, and we’re bang in the middle of it, with 210 bedrooms, the Apartment, and two in-house restaurants – Il Bambini Club and Llama Inn.

Llama Inn: A freewheeling, modern approach to Peruvian cooking, with an exciting menu of ceviche, small plates, sharing dishes, natural wine and standout cocktails at our rooftop Peruvian restaurant in Shoreditch.

What you'll do...

Simply put: You’re the face of our guests’ experience and you bring your own flavour to the table, telling the story of the restaurant; and making sure from the moment they arrive to when they leave, they’re having a great time!

What we're looking for...

  • You’re looking for a place where you can be you; no clones in suits here.
  • Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues.
  • You’re not precious. We leave our egos at the door and help get things done.
  • You’re up for doing things differently and trying (almost) everything once.
  • You want to be part of a team that works hard, supports each other and has fun along the way.

What's in it for you...

  • Competitive salary including TRONC.
  • 28 days holidays (inclusive of bank holidays), pension, and life insurance.
  • A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
  • It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders.
  • Treat yourself once in a while with lots of retail & hospitality perks through our partners.
  • Enjoy a free meal for two when you first start with us.
  • Goes without saying, but we’ll feed you during your shift.
  • Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!).
  • Lots of opportunity to progress and switch it up as part of a global family of brands.
  • Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work.
  • Extra time off to volunteer with one of our partner charities.
  • Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
  • Enhanced family leave for when you’re expanding your family.
  • An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.

Rooftop Guest Experience Host in London employer: The Hoxton

At The Hoxton, Shoreditch, we pride ourselves on fostering a vibrant and inclusive work culture where individuality is celebrated. As a Rooftop Guest Experience Host at our Llama Inn restaurant, you'll enjoy competitive pay, generous holiday allowances, and a range of wellness benefits, all while being part of a dynamic team in one of London's most exciting neighbourhoods. With ample opportunities for personal growth and development within our global family of brands, you'll not only create memorable experiences for our guests but also thrive in your own career journey.

The Hoxton

Contact Details:

The Hoxton Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Rooftop Guest Experience Host in London

Tip Number 1

Get to know the venue! Before your interview, pop by Llama Inn and soak up the atmosphere. Familiarise yourself with the menu and the vibe so you can chat about it during your interview. It shows you're genuinely interested and ready to bring your own flavour to the table!

Tip Number 2

Practice your people skills! As a Rooftop Guest Experience Host, you'll be the face of the restaurant. Role-play with friends or family to nail down how you'd handle different guest scenarios. This will help you feel more confident and prepared when it comes to showcasing your passion for hospitality.

Tip Number 3

Network like a pro! Connect with current or former staff on social media. Ask them about their experiences and any tips they might have for landing the job. Plus, it could give you some insider info that’ll make you stand out in your interview!

Tip Number 4

Apply through our website! We love seeing applications come directly from passionate candidates. Make sure to highlight your unique personality and how you can contribute to the team. Remember, we’re all about creating memorable experiences, so let that shine through!

We think you need these skills to ace Rooftop Guest Experience Host in London

Passion for Hospitality
Customer Service Skills
Teamwork
Communication Skills
Adaptability
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Show Your Passion:When you're writing your application, let your passion for hospitality shine through! We want to see how much you care about creating memorable experiences for our guests. Share a little story or example that showcases your love for the industry.

Be Yourself:We’re all about authenticity here at StudySmarter. Don’t be afraid to show your personality in your application. We’re looking for unique individuals who can bring their own flavour to the table, so let us know what makes you, you!

Tailor Your Application:Make sure to tailor your application to the Rooftop Guest Experience Host role. Highlight relevant experience and skills that match what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, it gives you a chance to explore more about us and what we stand for!

How to prepare for a job interview at The Hoxton

Know the Venue

Before your interview, take some time to research Llama Inn and its unique Peruvian menu. Familiarise yourself with their signature dishes and drinks, as this will show your genuine interest in the restaurant and help you connect with the interviewers.

Show Your Passion for Hospitality

During the interview, share specific examples of how you've created memorable experiences for guests in the past. Highlight your enthusiasm for hospitality and how you can bring your own flavour to the table, just like the role requires.

Emphasise Team Spirit

The Hoxton values teamwork, so be prepared to discuss how you’ve collaborated with colleagues in previous roles. Share stories that demonstrate your ability to support others and contribute to a fun, hard-working environment.

Be Yourself

The company is looking for authenticity, so don’t be afraid to let your personality shine through. Be open about your experiences and what makes you unique, as they want to see the real you rather than a 'cloned' version of a waiter.