At a Glance
- Tasks: Lead your section, create memorable guest experiences, and connect the floor with the kitchen.
- Company: Join Chet’s at The Hoxton Shepherd’s Bush, a vibrant spot in a diverse neighbourhood.
- Benefits: Competitive salary, up to 33 days holiday, health cash plan, and retail perks.
- Other info: Opportunities for career growth and training in a global family of brands.
- Why this job: Be part of a fun team that values individuality and supports each other.
- Qualifications: 2+ years experience in a busy restaurant and a positive attitude.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Head Waiter to join our Chet’s team. The Hoxton Shepherd’s Bush is our fourth London Hoxton and located in the heart of Shepherd’s Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chet’s serving Thai American comfort food. Featuring a large open lobby with vintage seating and cosy corners, 237 bedrooms of different sizes, as well as a central wraparound bar and terrace, The Hoxton Shepherd’s Bush is perfectly located for exploring West London. Chet’s: A Thai-American spot combining the fragrant flavours and smoky textures of Thailand and the surrounding region with comforts from the classic American diner in the heart of Shepherd’s Bush.
What you’ll do…
- Lead your section by example, putting a memorable guest and team experience at the centre of what you do and inspiring others around you to do as you do.
- Bring your own flavour to our guests’ table, making sure that from the moment they arrive to when they leave, they’re having a great time.
- Play a key part in connecting the floor with the kitchen, handling any requests and questions, be they from our guests or the team.
- Know your products and systems inside out.
Qualifications
- 2+ years previous experience in a busy restaurant or bar.
- You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
- You’re looking for a place where you can be you; no clones in suits here.
- You’re not precious. We leave our egos at the door and help get stuff done.
- You’re up for doing things differently and trying (almost) everything once.
- If we got stuck in a lift together we’d have a good time and share a few laughs.
- You want to be part of a team that works hard, supports each other and has fun along the way.
Benefits
- Competitive Salary and TRONC.
- Up to 28 days of holiday per year (+1 day for each year of service up to 33 days).
- Pension and life insurance.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
- Treat yourself once in a while with lots of retail & hospitality perks through our partners.
- Goes without saying, but we’ll feed you during your shift.
- Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!).
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work.
- Extra time off to volunteer with one of our partner charities.
Head Waiter – Chets in London employer: The Hoxton
At The Hoxton Shepherd’s Bush, we pride ourselves on fostering a vibrant and inclusive work culture where every team member can truly be themselves. As a Head Waiter at Chet’s, you’ll enjoy competitive pay, generous holiday allowances, and a range of wellness benefits, all while being part of a supportive team that values creativity and collaboration. With ample opportunities for personal growth and development within our global family of brands, you’ll find a rewarding career path in the heart of West London’s eclectic neighbourhood.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter – Chets in London
✨Tip Number 1
Get to know the venue! Before your interview, pop into Chet’s and soak up the vibe. Chat with the staff, check out the menu, and get a feel for the atmosphere. This will help you connect with the team during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Head Waiter, you'll be all about creating memorable experiences. Think of examples from your past roles where you've gone above and beyond for guests. Share these stories during your interview to showcase your passion for hospitality.
✨Tip Number 3
Be yourself! Chet’s is looking for someone who can bring their own flavour to the table. Don’t be afraid to let your personality shine through in your interview. Show them how you can fit into their fun and supportive team culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re keen on joining the Chet’s team. So, don’t wait around – get your application in and let’s make some magic happen!
We think you need these skills to ace Head Waiter – Chets in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your true self shine through! We want to see the real you, so don’t be afraid to sprinkle in a bit of your personality. Remember, we’re all about being authentic and having fun!
Tailor Your Experience:Make sure to highlight your relevant experience in busy restaurants or bars. We love seeing how your past roles have prepared you for this position at Chet’s. Connect the dots for us and show us why you’re the perfect fit!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great candidate. We want to know why you’d rock as our Head Waiter!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re on your way!
How to prepare for a job interview at The Hoxton
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Chet’s menu and the unique blend of Thai-American cuisine. This will not only impress your interviewers but also show that you’re genuinely interested in the role and the restaurant.
✨Show Your Personality
Chet’s is all about being yourself, so don’t be afraid to let your personality shine through during the interview. Share your experiences and how you’ve made a positive impact on guests in the past. They want to see the real you!
✨Demonstrate Team Spirit
Highlight your teamwork skills and how you’ve supported colleagues in busy environments. Talk about specific instances where you’ve helped create a memorable experience for both guests and team members, as this aligns with their values.
✨Ask Thoughtful Questions
Prepare some questions that show your interest in the role and the company culture. Ask about how they foster a fun working environment or what opportunities there are for progression. This shows you’re serious about being part of their team.
