Guest Service Manager: Lead Memorable Guest Experiences in London

Guest Service Manager: Lead Memorable Guest Experiences in London

London Full-Time 30000 - 40000 £ / year (est.) No working from home possible
The Hoxton

At a Glance

  • Tasks: Lead our front office team to create unforgettable guest experiences.
  • Company: The Hoxton, a vibrant hotel in Shoreditch with a fun and supportive culture.
  • Benefits: Competitive salary, generous holidays, health cash plan, and growth opportunities.
  • Other info: Be part of a dynamic environment that values individuality and hard work.
  • Why this job: Join a passionate team and make a real impact on guest satisfaction.
  • Qualifications: Experience in hospitality and a positive, energetic attitude.

The predicted salary is between 30000 - 40000 £ per year.

The Hoxton is on the lookout for a Guest Service Manager at our Shoreditch location.

You will lead our front office team to create memorable experiences for our guests, ensuring smooth daily operations, managing overbooking and rates, and bringing a positive energy to the role.

We’re searching for individuals who thrive in hospitality and want to be part of a supportive team that values individuality, fun, and hard work.

In return, we offer competitive salary and benefits including generous holidays, a health cash plan, and opportunities for professional growth.

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The Hoxton

Contact Details:

The Hoxton Recruitment Team

We think you need these skills to ace Guest Service Manager: Lead Memorable Guest Experiences in London

Communication Skills
Problem-Solving Skills
Attention to Detail
Leadership Skills
Time Management
Team Management
Adaptability