Guest Experience Host - Front of House, Shoreditch in London

Guest Experience Host - Front of House, Shoreditch in London

London Full-Time 12 - 15 £ / hour (est.) No working from home possible
The Hoxton

At a Glance

  • Tasks: Create unforgettable experiences for guests at a vibrant rooftop restaurant.
  • Company: The Hoxton, a trendy hotel known for its lively atmosphere.
  • Benefits: Competitive hourly rate, 28 days holiday, and wellness perks.
  • Other info: Dynamic work environment with opportunities for personal growth.
  • Why this job: Join a passionate team and make memorable connections with guests.
  • Qualifications: Front of House experience and a love for hospitality.

The predicted salary is between 12 - 15 £ per hour.

The Hoxton in Shoreditch is hiring a Host for Llama Inn, a rooftop Peruvian restaurant. Responsibilities include providing a welcoming experience, handling reservations, and ensuring guest satisfaction.

Applicants should have Front of House experience, a passion for hospitality, and the ability to create memorable interactions.

The role offers a competitive hourly rate, 28 days of holiday, and various wellness perks aimed at supporting mental and physical well-being.

Guest Experience Host - Front of House, Shoreditch in London employer: The Hoxton

The Hoxton in Shoreditch is an exceptional employer, offering a vibrant work culture that prioritises guest satisfaction and employee well-being. With competitive pay, 28 days of holiday, and wellness perks, we foster an environment where team members can thrive and grow in their hospitality careers while creating memorable experiences for our guests.

The Hoxton

Contact Details:

The Hoxton Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Experience Host - Front of House, Shoreditch in London

Tip Number 1

Network like a pro! Reach out to friends or acquaintances in the hospitality industry, especially those who know The Hoxton. A personal recommendation can really make your application stand out.

Tip Number 2

Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories of memorable guest interactions you've had in the past to demonstrate your skills.

Tip Number 3

Be proactive! If you’re keen on the role, don’t just wait for the interview. Follow up with a friendly email expressing your enthusiasm for the position and how you can contribute to the team at Llama Inn.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Guest Experience Host - Front of House, Shoreditch in London

Front of House Experience
Hospitality Skills
Customer Service
Reservation Management
Guest Satisfaction
Interpersonal Skills
Communication Skills

Some tips for your application 🫡

Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share specific experiences where you created memorable interactions or went the extra mile for guests. We want to see that spark!

Tailor Your Application:Make sure to customise your CV and cover letter for the Guest Experience Host role. Highlight your Front of House experience and any relevant skills that match what we're looking for at Llama Inn. It shows us you’re serious about joining our team!

Be Personable and Authentic:We’re all about creating a welcoming atmosphere, so let your personality come through in your writing. Use a friendly tone and don’t be afraid to show who you are. We want to get to know the real you!

Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your amazing application and gives you a chance to explore more about us and the role!

How to prepare for a job interview at The Hoxton

Know the Venue

Before your interview, take some time to research Llama Inn and its unique offerings. Familiarise yourself with their menu, atmosphere, and any recent news or events. This will not only show your genuine interest but also help you answer questions about how you can enhance the guest experience.

Showcase Your Hospitality Passion

During the interview, share specific examples from your previous Front of House roles that highlight your passion for hospitality. Talk about memorable interactions you've had with guests and how you went above and beyond to ensure their satisfaction. This will demonstrate your commitment to creating a welcoming environment.

Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think of examples where you successfully managed reservations or resolved guest complaints. Practising these scenarios will help you articulate your thought process clearly during the interview.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions about the role and the team. Inquire about the restaurant's approach to guest experience or how they support staff well-being. This shows that you're not just interested in the job, but also in being part of a positive work culture.