At a Glance
- Tasks: Lead the back of house team, ensuring safety and cleanliness in a vibrant restaurant environment.
- Company: Join The Hoxton, a trendy hotel in the heart of Shepherd's Bush.
- Benefits: Competitive salary, 28 days holiday, health cash plan, and free meals during shifts.
- Other info: Opportunities for career growth and regular team events to celebrate success.
- Why this job: Be part of a fun, supportive team that values individuality and creativity.
- Qualifications: Experience in hospitality and a passion for creating memorable guest experiences.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Back of House Manager to join our team of superstars at The Hoxton Shepherd's Bush. Our fourth London Hoxton is located in the heart of Shepherd’s Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chet’s serving Thai American comfort food. Featuring a large open lobby with vintage seating and cosy corners, as well as a central wraparound bar and terrace, The Hoxton Shepherd’s Bush is perfectly located for exploring West London.
What you’ll do…
- Responsible for the H&S in the loading bay and BOH areas including staff areas
- Responsible for maintaining a clean and food safe working area in the loading bay.
- Oversee COSHH training and certification for all F&B areas
- Assist with BOH audits on H&S
- Oversee all goods receiving and work with finance on related paperwork and systems
- Ordering all required chemicals and store them in accordance with legal and company guidelines
- Responsible for overseeing the ordering of all F&B products for Outlets and staff canteen, liaising with the Chefs to ensure this is done correctly.
- Ensuring that all F&B products are received and stored correctly within the hotel.
- Maintain company guidelines for refuse storage and removal and liaising with the contractors
- Liaise with maintenance team and contractors regarding upkeep of BOH areas
- Responsible for the safe opening and closing of the designated culinary areas
- General maintenance of all culinary areas, equipment, and F&F’s
What we’re looking for…
- COSHH certified/ COSHH trainer is desirable but not essential
- Experience using stock system and goods receiving systems
- Experience using kitchen equipment and recommended cleaning methods
- A natural at leading and managing others, you lead by example and create a welcoming environment
- Individuals. You’re looking for a place where you can be you; no clones in suits here
- Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night
- You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
- You’re not precious. We leave our egos at the door and help get stuff done
- You’re up for doing things differently and trying (almost) everything once
- You want to be part of a team that works hard, supports each other and has fun along the way
What’s in it for you…
- Competitive salary and eligibility to participate in the TRONC scheme
- 28 days holidays (inclusive of bank holidays), pension, and life insurance.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
- It’s ok not to be Ok, we have a confidential hotline for any support you
- Treat yourself once in a while with lots of retail & hospitality perks through our partners
- Enjoy a free night at The Hoxton and a meal for two when you first start with us
- Goes without saying, but we’ll feed you during your shift
- Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
- Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
- Lots of opportunity to progress and switch it up as part of a global family of brands
- Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
- Extra time off to volunteer with one of our partner charities
- Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
- Enhanced family leave for when you’re expanding your family
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
Back of House Manager in London employer: The Hoxton
At The Hoxton Shepherd's Bush, we pride ourselves on being an exceptional employer that values individuality and fosters a vibrant work culture. Located in the heart of a diverse neighbourhood, we offer competitive salaries, generous benefits including 28 days of holiday, and numerous opportunities for personal and professional growth within our global family of brands. Join us to be part of a supportive team that works hard, has fun, and celebrates diversity while making a positive impact in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Back of House Manager in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out The Hoxton's vibe online. This way, you can tailor your answers to show how you fit right in with their fun and welcoming atmosphere.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on your leadership style and how you create a positive environment, as these are key for the Back of House Manager role.
✨Tip Number 3
Show off your passion for hospitality! During the interview, share stories about your experiences that highlight your love for creating memorable moments for guests and your team. It’s all about that positive impact!
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful ones about the team dynamics or the challenges they face in the BOH areas. This shows you’re genuinely interested and ready to jump in and help out.
We think you need these skills to ace Back of House Manager in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share experiences that highlight your passion for creating memorable moments for guests. We want to see how you can bring that energy to our team!
Be Yourself:We’re all about authenticity here at The Hoxton. Don’t be afraid to show your personality in your application. We’re looking for individuals who are genuine and ready to contribute to our welcoming environment.
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences that match the Back of House Manager role. Highlight your experience with H&S, COSHH training, and managing kitchen operations to stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our Hoxton family!
How to prepare for a job interview at The Hoxton
✨Know Your Stuff
Before the interview, make sure you’re familiar with The Hoxton's values and the specifics of the Back of House Manager role. Brush up on your knowledge of H&S regulations, COSHH training, and food safety practices. This will show that you’re not just interested in the job, but that you’re genuinely invested in the company’s mission.
✨Show Your Leadership Skills
As a Back of House Manager, you’ll be leading a team, so it’s crucial to demonstrate your leadership style during the interview. Share examples of how you’ve successfully managed teams in the past, created a welcoming environment, and resolved conflicts. This will help them see you as a natural fit for their team.
✨Be Ready to Discuss Systems
Since the role involves using stock systems and goods receiving systems, be prepared to discuss your experience with these tools. If you’ve used specific systems before, mention them! If not, talk about your ability to learn new systems quickly and how you’ve adapted to technology in previous roles.
✨Bring Your Passion for Hospitality
The Hoxton is all about creating memorable experiences, so let your passion for hospitality shine through. Share stories that highlight your love for the industry, whether it’s a great meal you’ve had or an event you’ve organised. This will resonate with the interviewers and show that you’re the right fit for their vibrant culture.
