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- Tasks: Manage room reservations and ensure guests have a memorable stay.
- Company: Leading hospitality group in London with a focus on exceptional service.
- Benefits: Competitive salary, great perks, and career progression opportunities.
- Why this job: Join a vibrant team and create unforgettable experiences for guests.
- Qualifications: Passion for hospitality and experience in hotel reservations preferred.
- Other info: Dynamic work environment with opportunities to grow your career.
The predicted salary is between 24000 - 36000 £ per year.
A leading hospitality group in London is seeking a Rooms Reservations Agent to deliver exceptional customer service for guests at their hotels. The role involves managing room reservations through various channels, anticipating guest needs, and collaborating with team members to ensure a memorable stay.
Candidates should have a passion for hospitality, ideally with experience in hotel reservations and language skills as an advantage. The position offers a competitive salary, numerous benefits, and opportunities for career progression.
Hotel Reservations Agent – Create Memorable Stays employer: The Hoxton
Contact Detail:
The Hoxton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Reservations Agent – Create Memorable Stays
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know of openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Practice your interview skills! Get a friend to throw some common interview questions your way. This will help you feel more confident and articulate when discussing your passion for hospitality and your experience in hotel reservations.
✨Tip Number 3
Show off your personality! When you get that interview, let your enthusiasm for creating memorable stays shine through. Remember, they’re looking for someone who fits into their team culture as much as they are for skills.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace Hotel Reservations Agent – Create Memorable Stays
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share any relevant experiences that highlight your commitment to providing exceptional service and creating memorable stays for guests.
Tailor Your Application: Make sure to customise your CV and cover letter for the Rooms Reservations Agent role. Highlight your experience in hotel reservations and any language skills you have, as these will set you apart from other candidates.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily see how your skills and experiences align with what we're looking for in a Reservations Agent.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches us quickly and you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at The Hoxton
✨Know Your Stuff
Before the interview, make sure you research the hospitality group thoroughly. Understand their values, the services they offer, and what sets them apart in the industry. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Rooms Reservations Agent, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a challenging situation. This will demonstrate your ability to create memorable stays for guests.
✨Practice Common Interview Questions
Anticipate questions related to handling reservations, managing guest expectations, and working in a team. Practising your responses will help you articulate your thoughts clearly during the interview, making you appear more confident and prepared.
✨Highlight Your Language Skills
If you have language skills, be sure to mention them! In the hospitality industry, being able to communicate with diverse guests can set you apart. Share any relevant experiences where your language skills made a difference in guest interactions.
