At a Glance
- Tasks: Create unforgettable experiences for guests and support the team in a vibrant environment.
- Company: Join The Hoxton, a trendy hotel with a fun and inclusive culture.
- Benefits: Competitive salary, up to 28 days holiday, health cash plan, and free meals during shifts.
- Other info: Opportunities for growth, regular team events, and a supportive work environment.
- Why this job: Be part of a dynamic team that values individuality and has fun while working hard.
- Qualifications: Experience in hospitality and a passion for making people feel welcome.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Host to join the Seabird team at The Hoxton, Southwark. This London borough is known for its colourful history. We have 192 bedrooms, 2 restaurants – Albie & Seabird – and our first Working From location not just in London but Europe! Albie is our all-day neighbourhood dining spot, drawing inspiration from the French and Italian Riviera. Seabird is our rooftop restaurant on the 14th floor, boasting an impressive raw bar, London’s longest oyster list and panoramic views of the city.
Responsibilities:
- Provide a genuinely welcoming and memorable experience for our guests, from a Hox welcome, to handling any questions and helping out with requests.
- Ensure a smooth experience for our guests, occasionally helping out the team on the floor.
- Anticipate needs and proactively provide solutions so that our guests’ expectations are not only met, but exceeded.
Qualifications:
- Previous experience in a busy Front of House role; you genuinely care about making people feel welcome and looked after.
- Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
- You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
- You’re not precious. We leave our egos at the door and help get things done.
- You’re up for doing things differently and trying (almost) everything once.
- If we got stuck in a lift together we’d have a good time and share a few laughs.
- You want to be part of a team that works hard, supports each other and has fun along the way.
Benefits:
- Competitive salary including TRONC.
- Up to 28 days holidays (inclusive of bank holidays), pension, and life insurance.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
- It’s ok not to be Ok – we have a confidential hotline for any support you require about anything and a network of mental health first aiders.
- Treat yourself once in a while with lots of retail & hospitality perks through our partners.
- Enjoy a free night at The Hoxton and a meal for two when you first start with us.
- Goes without saying, but we’ll feed you during your shift.
- Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!).
- Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work.
- Extra time off to volunteer with one of our partner charities.
- Regular team get-togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
- Enhanced family leave for when you’re expanding your family.
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
Host – Seabird employer: The Hoxton
At The Hoxton, Southwark, we pride ourselves on creating a vibrant and inclusive work culture where every team member can truly be themselves. As a Host at Seabird, you'll enjoy competitive benefits including up to 28 days of holiday, a health cash plan, and opportunities for personal growth within our global family of brands, all while working in a dynamic environment that celebrates diversity and fosters camaraderie among colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Host – Seabird
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with the Seabird team.
✨Tip Number 2
Practice your hospitality skills! Think of scenarios where you might need to handle guest requests or complaints. Role-playing these situations with a friend can help you feel more confident when it comes to showing off your people skills.
✨Tip Number 3
Be yourself during the interview! The Hoxton is all about authenticity, so don’t be afraid to show your personality. Share your passion for hospitality and how you can contribute to creating memorable experiences for guests.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Host – Seabird
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that to the Seabird team.
Tailor Your Application:Make sure to customise your application for the Host role. Highlight your previous experience in Front of House roles and how it aligns with our vibe at Seabird. We love seeing how you can fit into our fun and supportive environment!
Show Your Passion for Hospitality:We’re all about creating memorable experiences for our guests, so share your passion for hospitality in your application. Tell us about a time you went above and beyond for someone – we want to hear those stories!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at The Hoxton
✨Know the Venue
Before your interview, take some time to research Seabird and The Hoxton. Familiarise yourself with their unique offerings, like the rooftop views and the oyster list. This will not only show your genuine interest but also help you connect your experiences to what they value.
✨Show Your Hospitality Passion
During the interview, share specific examples of how you've gone above and beyond for guests in previous roles. Highlight moments where you anticipated needs or created memorable experiences. This aligns perfectly with their focus on making guests feel welcome and looked after.
✨Be Yourself
Seabird is all about authenticity, so don’t be afraid to let your personality shine through. Share your unique approach to hospitality and how you can contribute to their vibrant team culture. Remember, they’re looking for individuals who are genuine and ready to have fun!
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. Inquire about team dynamics, opportunities for growth, or how they celebrate successes. This shows that you’re not just interested in the role, but also in being part of their community.
