At a Glance
- Tasks: Create memorable experiences for guests and ensure smooth service at Albie.
- Company: Join the vibrant team at The Hoxton, Southwark.
- Benefits: Competitive salary, 28 days holiday, health cash plan, and free meals.
- Other info: Opportunities for growth, regular team events, and a supportive work environment.
- Why this job: Be part of a fun team that values individuality and hospitality.
- Qualifications: Experience in Front of House roles and a passion for making people feel welcome.
The predicted salary is between 24000 - 30000 £ per year.
We are looking for a Host to join the Albie team.
The Hoxton, Southwark, the third Hoxton in our hometown of London. This London borough is known for its colourful history. Right here is where famous London pub The Prince Albert once stood. Patrons would bet on sport from their barstool, handing fistfuls of cash to the pub’s very own licensed bookie! We have 192 bedrooms, 2 restaurants - Albie & Seabird and our first Working From location not just in London but Europe! Albie is our all-day neighbourhood dining spot, drawing inspiration from the French and Italian Riviera. Seabird is our rooftop restaurant on the 14th floor, boasting an impressive raw bar, London’s longest oyster list and panoramic views of the city.
Albie is our all-day lobby spot where you can expect proper breakfasts and comfy seats, crowd pleasing modern dishes and a killer wine and cocktail list to see out the night.
What you'll do...
- Provide a genuinely welcoming and memorable experience for our guests, from a Hox welcome, to handling any questions and helping out with requests.
- Ensure a smooth experience to our guests, occasionally help out the team on the floor.
- Anticipate needs and proactively provide solutions so that our guests’ expectations are not only met, but exceeded.
What we're looking for...
- Previous experience in a busy Front of House role; you genuinely care about making people feel welcome and looked after.
- Individuals. You’re looking for a place where you can be you; no clones in suits here.
- Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
- You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
- You’re not precious. We leave our egos at the door and help get things done.
- You’re up for doing things differently and trying (almost) everything once.
- If we got stuck in a lift together we’d have a good time and share a few laughs.
- You want to be part of a team that works hard, supports each other and has fun along the way.
What's in it for you...
- Competitive salary including TRON.
- Up to 28 days holidays (inclusive of bank holidays), pension, and life insurance.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
- It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders.
- Treat yourself once in a while with lots of retail & hospitality perks through our partners.
- Enjoy a free night at The Hoxton and a meal for two when you first start with us.
- Goes without saying, but we’ll feed you during your shift.
- Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!).
- Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work.
- Extra time off to volunteer with one of our partner charities.
- Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
- Enhanced family leave for when you’re expanding your family.
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
Host – Albie employer: The Hoxton
At The Hoxton, Southwark, we pride ourselves on creating a vibrant and inclusive work culture where every team member can truly be themselves. As a Host at Albie, you'll enjoy competitive pay, generous holiday allowances, and a range of wellbeing benefits, all while being part of a supportive team that values fun and camaraderie. With ample opportunities for personal growth and development within our global family of brands, you'll find a rewarding career path in the heart of London’s dynamic hospitality scene.
StudySmarter Expert Advice🤫
We think this is how you could land Host – Albie
✨Tip Number 1
Get to know the company culture! Before you step into that interview, do a bit of digging on Albie and The Hoxton. Understanding their vibe will help you connect with the team and show them you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your people skills! As a Host, you'll be the face of Albie, so brush up on your communication and hospitality skills. Role-play with a mate or even in front of the mirror to nail that warm welcome and make a lasting impression.
✨Tip Number 3
Be ready to share your passion for hospitality! When you get the chance, talk about what excites you about working in this industry. Whether it’s a memorable dining experience you created or a time you went above and beyond for a guest, let your enthusiasm shine through.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Host – Albie
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t hold back on showing your passion for hospitality and how you connect with people.
Tailor Your Application:Make sure to customise your application to fit the Host role at Albie. Highlight any relevant experience in Front of House roles and share specific examples of how you've made guests feel welcome in the past.
Show Your Enthusiasm:We love a positive attitude! In your application, express your excitement about joining our team and contributing to the vibrant atmosphere at Albie. Let us know why you’re keen to be part of our community.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to becoming a Host at Albie.
How to prepare for a job interview at The Hoxton
✨Know Your Venue
Before the interview, take some time to research Albie and The Hoxton. Familiarise yourself with their dining concepts, menu offerings, and overall vibe. This will not only help you answer questions more confidently but also show your genuine interest in the role.
✨Showcase Your Hospitality Passion
During the interview, share specific examples from your previous Front of House experience that highlight your passion for hospitality. Talk about how you've gone above and beyond to create memorable experiences for guests, as this aligns perfectly with what Albie is looking for.
✨Emphasise Team Spirit
Albie values teamwork and a positive atmosphere. Be prepared to discuss how you contribute to a supportive team environment. Share anecdotes that demonstrate your ability to collaborate, help others, and maintain a fun workplace, as this will resonate well with the interviewers.
✨Be Yourself
The Hoxton is all about authenticity, so don’t be afraid to let your personality shine through. Be honest about your experiences and what makes you unique. This will help you connect with the interviewers and show that you’re a great fit for their vibrant culture.