The Hoxton Edinburgh is seeking a calm, quick-thinking Guest Service Manager to be the go-to person for guests and the team. Reporting to the Front Office Manager, you’ll deliver a naturally friendly, responsive level of service that makes guests feel valued and eager to return.
You’ll lead the day-to-day front office operations, inspire reception staff, and collaborate with the team to optimise rates and occupancy while maintaining a sharp, welcoming environment across our Edinburgh property.
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Guest Experience Lead - Front Office, Edinburgh employer: The Hoxton
The Hoxton is an exceptional employer that fosters a vibrant work culture where creativity and collaboration thrive. With a focus on employee growth, we offer unique opportunities to engage in bold, culture-led initiatives while working in the heart of London’s dynamic F&B scene. Join us to be part of a team that values community, innovation, and meaningful experiences for both locals and guests.
