At a Glance
- Tasks: Be the face of our guests’ experience and create memorable moments.
- Company: Join the vibrant team at Chet's in The Hoxton Shepherd's Bush.
- Benefits: Competitive salary, 28 days holiday, health cash plan, and free meals during shifts.
- Other info: Opportunities for growth, regular team events, and a supportive work environment.
- Why this job: Bring your unique flavour to hospitality and have fun while doing it!
- Qualifications: Passion for hospitality and a team player attitude.
The predicted salary is between 24000 - 30000 £ per year.
We are looking for a Waiter to be part of the Chet's team. The Hoxton Shepherd's Bush is our fourth London Hoxton and located in the heart of Shepherd's Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant – Chet's serving Thai American comfort food.
Simply put: You’re the face of our guests’ experience and you bring your own flavour to the (ir) table, telling the story of the restaurant; and making sure from the moment they arrive to when they leave, they’re having a great time!
Qualifications
- You’re looking for a place where you can be you; no clones in suits here.
- Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues.
- You’re not precious. We leave our egos at the door and help get things done.
- You’re up for doing things differently and trying (almost) everything once.
- You want to be part of a team that works hard, supports each other and has fun along the way.
What’s in it for you…
- Competitive salary including TRONC.
- 28 days holidays (inclusive of bank holidays), pension, and life insurance.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
- It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders.
- Treat yourself once in a while with lots of retail & hospitality perks through our partners.
- Enjoy a free night at The Hoxton and a meal for two when you first start with us.
- Goes without saying, but we’ll feed you during your shift.
- Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!).
- Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work.
- Extra time off to volunteer with one of our partner charities.
- Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
- Enhanced family leave for when you’re expanding your family.
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
Front-of-House Waiter: Create Memorable Guest Experiences employer: The Hoxton
At The Hoxton Shepherd's Bush, we pride ourselves on being an exceptional employer that values individuality and creativity in our team. With a vibrant work culture that encourages personal expression and collaboration, we offer competitive salaries, generous holiday allowances, and comprehensive wellbeing support, including mental health resources and opportunities for professional growth. Join us to be part of a dynamic environment where you can create memorable guest experiences while enjoying unique perks like free stays and discounts across our family of brands.
StudySmarter Expert Advice🤫
We think this is how you could land Front-of-House Waiter: Create Memorable Guest Experiences
✨Tip Number 1
Get to know the venue! Before your interview, pop into Chet's and soak up the vibe. Chat with the staff, check out the menu, and get a feel for the atmosphere. This will not only help you stand out but also show your genuine interest in being part of the team.
✨Tip Number 2
Practice your people skills! As a waiter, you'll be the face of the guest experience. Role-play with friends or family to brush up on your communication and problem-solving skills. The more comfortable you are interacting with others, the better you'll shine during your interview.
✨Tip Number 3
Show off your passion for hospitality! Think of examples from your past experiences where you created memorable moments for guests or colleagues. Share these stories during your interview to demonstrate that you’re all about making people feel special.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Chet's team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Front-of-House Waiter: Create Memorable Guest Experiences
Some tips for your application 🫡
Be Yourself:We want to see the real you! When you're writing your application, let your personality shine through. Share your passion for hospitality and how you create memorable experiences for guests. Remember, no clones in suits here!
Tailor Your Application:Make sure to customise your application to fit the vibe of Chet's. Highlight any relevant experience in hospitality and how you can bring your own flavour to the team. Show us why you're the perfect fit for our eclectic environment!
Show Enthusiasm:We love a good attitude! In your written application, express your excitement about the role and the opportunity to work at The Hoxton. Let us know how you're up for trying new things and being part of a fun, supportive team.
Apply Through Our Website:Don't forget to apply through our website! It's the best way for us to receive your application and get to know you better. Plus, it shows you're keen on joining our team at Chet's!
How to prepare for a job interview at The Hoxton
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Chet's menu. Understand the Thai-American fusion concept and be ready to discuss your favourite dishes. This shows your passion for the restaurant and helps you connect with the interviewers.
✨Showcase Your Personality
Chet's is all about being yourself, so let your personality shine during the interview. Share stories that highlight your hospitality experience and how you create memorable moments for guests. Authenticity goes a long way!
✨Emphasise Team Spirit
Since teamwork is key at Chet's, be prepared to talk about your experiences working in a team. Share examples of how you’ve supported colleagues or contributed to a positive work environment. They want to see that you can fit into their fun and supportive culture.
✨Ask Thoughtful Questions
Prepare some questions that show your interest in the role and the company. Ask about their approach to guest experiences or how they celebrate team achievements. This not only demonstrates your enthusiasm but also helps you gauge if it’s the right fit for you.
