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- Tasks: Lead the restaurant team, ensuring a fantastic dining experience and smooth operations.
- Company: Join The Hoxton, a vibrant hotel in the heart of Shepherd's Bush.
- Benefits: Competitive salary, 28 days holiday, health cash plan, and free meals during shifts.
- Why this job: Be part of a fun, supportive team that values individuality and creativity.
- Qualifications: Strong leadership skills and a passion for hospitality.
- Other info: Opportunities for career growth and regular team events to celebrate together.
The predicted salary is between 30000 - 42000 £ per year.
We're looking for a Floor Manager to join our restaurant team in Chets at The Hoxton, Shepherd's Bush. The Hoxton Shepherd’s Bush is our fourth London Hoxton and located in the heart of Shepherd’s Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chet’s serving Thai American comfort food.
Chet’s: A Thai-Americana spot combining the fragrant flavours and smoky textures of Thailand and the surrounding region with comforts from the classic American diner in the heart of Shepherd’s Bush.
What you’ll do:
- Ensure the restaurant/bar area are H&S compliant for each shift
- Run the daily briefing for the restaurant/bar team
- Coordinating and running the reservations system
- Drafting Floor plan based on covers
- Supporting the Restaurant AGM with Food & Beverage stock; ordering, stock counts
- Support the Restaurant AGM on training of wine, food and beverage menus
- Cash handling and daily reporting of revenues as per hotel SOP’s
- Responsible for the service on the floor and bar
- Responsible for the safe opening and closing of the restaurant
- Working with the culinary team on menus, service and product availability
What we’re looking for:
- A natural at leading and managing others, you lead by example and create an environment where your team can be their best self
- Individuals. You’re looking for a place where you can be you; no clones in suits here
- Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night
- You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
- You’re not precious. We leave our egos at the door and help get stuff done
- You’re up for doing things differently and trying (almost) everything once
- You want to be part of a team that works hard, supports each other and has fun along the way
What’s in it for you:
- Competitive salary + participation in the TRONC scheme
- 28 days holidays (inclusive of bank holidays), pension, and life insurance.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
- It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
- Treat yourself once in a while with lots of retail & hospitality perks through our partners
- Enjoy a free night at The Hoxton and a meal for two when you first start with us
- Goes without saying, but we’ll feed you during your shift
- Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
- Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
- Lots of opportunity to progress and switch it up as part of a global family of brands
- Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
- Extra time off to volunteer with one of our partner charities
- Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
- Enhanced family leave for when you’re expanding your family
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
Floor Manager – Chets employer: The Hoxton
Contact Detail:
The Hoxton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager – Chets
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop into Chets for a meal or a drink. This way, you can chat about your experience in a way that shows you’re genuinely interested in the place and its unique atmosphere.
✨Tip Number 2
Show off your leadership skills! During the interview, share specific examples of how you've successfully led a team in the past. We want to see how you create a positive environment and motivate others to shine.
✨Tip Number 3
Be ready to discuss your passion for hospitality! Talk about what excites you about working in a restaurant like Chets, and how you can contribute to making every guest's experience memorable. We love hearing about your enthusiasm!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot us a quick thank-you email. It’s a great way to reiterate your interest in the role and keep you fresh in our minds as we make our decision.
We think you need these skills to ace Floor Manager – Chets
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that to our team at Chet’s.
Tailor Your Application: Make sure to tailor your application to the Floor Manager role. Highlight your experience in hospitality and any leadership roles you've had. We love seeing how your background aligns with what we’re looking for!
Show Your Passion: We’re all about passion for hospitality here at The Hoxton. In your application, share why you love this industry and what excites you about working in a vibrant restaurant like Chet’s. Let us feel your enthusiasm!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at The Hoxton
✨Know the Menu Inside Out
Familiarise yourself with Chet’s unique Thai-American menu. Be ready to discuss your favourite dishes and how they reflect the restaurant's concept. This shows your passion for the food and helps you connect with the interviewers.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Highlight your ability to create a positive environment and support your colleagues, as this aligns perfectly with what they’re looking for in a Floor Manager.
✨Understand Health & Safety Standards
Brush up on health and safety compliance relevant to the restaurant industry. Be prepared to discuss how you would ensure these standards are met during your shifts, demonstrating your commitment to a safe dining experience.
✨Bring Your Personality
The Hoxton values individuality, so don’t be afraid to let your personality shine through. Share your experiences and how you can contribute to the fun and supportive atmosphere they promote. Authenticity goes a long way!
