Events & Groups Specialist — Guest Experience

Events & Groups Specialist — Guest Experience

Full-Time No working from home possible
The Hoxton

At a Glance

  • Tasks: Plan and execute unforgettable events, ensuring every detail is perfect for guests.
  • Company: The Hoxton, a vibrant hotel in Amsterdam known for its exceptional guest experience.
  • Benefits: Competitive salary, 25 holiday days, free meals, and overnight stays.
  • Other info: Opportunity to work in a fun, collaborative atmosphere with great career growth.
  • Why this job: Join a dynamic team and create memorable experiences for guests in a lively environment.
  • Qualifications: Strong organisational skills and a passion for delivering excellent customer service.

The Hoxton, Lloyd Amsterdam is looking for a Groups, Meetings & Events Executive to handle enquiries, proposals and bookings from enquiry to handover, ensuring every detail is covered and every guest has a great experience. You will plan events, conduct site visits, keep Opera Cloud up to date and work with other departments to deliver seamless events.

The role offers a gross monthly salary of €2,600–€3,200, 25 holiday days, lunch provided, free overnight stay and dinner for two.

Events & Groups Specialist — Guest Experience employer: The Hoxton

The Hoxton in Greater London is an exceptional employer, offering a vibrant work culture where creativity and innovation thrive. As a Lead Bartender, you'll enjoy competitive pay, comprehensive benefits, and ample opportunities for professional growth within our global family of brands, all while working in a dynamic environment that values your contributions and fosters a sense of community.

The Hoxton

Contact Details:

The Hoxton Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Events & Groups Specialist — Guest Experience

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Hoxton. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to The Hoxton

Don't be shy about reaching out to The Hoxton directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Events & Groups Specialist — Guest Experience

Event Planning
Customer Service
Attention to Detail
Communication Skills
Proposal Writing
Booking Management
Site Visit Coordination

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Hoxton and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at The Hoxton

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!