At a Glance
- Tasks: Lead the back of house team, ensuring health and safety standards are met.
- Company: Join The Hoxton, a vibrant hotel in the heart of Shepherd's Bush.
- Benefits: Competitive salary, 28 days holiday, health cash plan, and free meals during shifts.
- Other info: Opportunities for career growth and regular team events to celebrate together.
- Why this job: Be part of a fun, supportive team that values your individuality and passion for hospitality.
- Qualifications: Experience in kitchen management and a passion for creating memorable experiences.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Back of House Manager to join our team of superstars at The Hoxton Shepherd's Bush. Our fourth London Hoxton is located in the heart of Shepherd’s Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chet’s serving Thai American comfort food.
Job Description
What you’ll do…
- Responsible for the H&S in the loading bay and BOH areas including staff areas
- Responsible for maintaining a clean and food safe working area in the loading bay.
- Oversee COSHH training and certification for all F&B areas
- Assist with BOH audits on H&S
- Oversee all goods receiving and work with finance on related paperwork and systems
- Ordering all required chemicals and store them in accordance with legal and company guidelines
- Responsible for overseeing the ordering of all F&B products for Outlets and staff canteen, liaising with the Chefs to ensure this is done correctly.
- Ensuring that all F&B products are received and stored correctly within the hotel.
- Maintain company guidelines for refuse storage and removal and liaising with the contractors
- Liaise with maintenance team and contractors regarding upkeep of BOH areas
- Responsible for the safe opening and closing of the designated culinary areas
- General maintenance of all culinary areas, equipment, and F&F’s
Qualifications
What we’re looking for…
- COSHH certified/ COSHH trainer is desirable but not essential
- Experience using stock system and goods receiving systems
- Experience using kitchen equipment and recommended cleaning methods
- A natural at leading and managing others, you lead by example and create a welcoming environment
- Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night
- You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
- You’re not precious. We leave our egos at the door and help get stuff done
- You’re up for doing things differently and trying (almost) everything once
- You want to be part of a team that works hard, supports each other and has fun along the way
Additional Information
What’s in it for you…
- Competitive salary and eligibility to participate in the TRONC scheme
- 28 days holidays (inclusive of bank holidays), pension, and life insurance.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
- It’s ok not to be Ok, we have a confidential hotline for any support you
- Treat yourself once in a while with lots of retail & hospitality perks through our partners
- Enjoy a free night at The Hoxton and a meal for two when you first start with us
- Goes without saying, but we’ll feed you during your shift
- Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
- Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
- Lots of opportunity to progress and switch it up as part of a global family of brands
- Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
- Extra time off to volunteer with one of our partner charities
- Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
- Enhanced family leave for when you’re expanding your family
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
Back of House Manager employer: The Hoxton
At The Hoxton Shepherd's Bush, we pride ourselves on being an exceptional employer that values individuality and fosters a vibrant work culture. With competitive salaries, generous holiday allowances, and a strong focus on employee wellbeing, we offer numerous opportunities for personal and professional growth within our diverse and supportive team. Join us in a lively neighbourhood where you can thrive, have fun, and make a meaningful impact in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Back of House Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice your answers to common interview questions, but keep it natural. We want you to sound like yourself, not a robot! Think about how your experience aligns with the role of Back of House Manager and be ready to share specific examples.
✨Tip Number 3
Don’t forget to ask questions during your interview! It shows you're engaged and keen to learn more about the role and the team. Ask about their approach to health and safety or how they maintain a positive work environment.
✨Tip Number 4
After your interview, send a quick thank-you note. It’s a nice touch and keeps you fresh in their minds. Plus, it shows you appreciate the opportunity to chat with them about the Back of House Manager position!
We think you need these skills to ace Back of House Manager
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share experiences that highlight your passion for creating memorable moments for guests. We want to see how you can bring that energy to our team!
Be Yourself:We’re all about authenticity here at StudySmarter. Don’t be afraid to show your personality in your application. We’re looking for individuals who are genuine and ready to contribute to our vibrant team culture.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Back of House Manager role. Highlight relevant experience with H&S, COSHH, and managing teams. This shows us you’ve done your homework and are serious about joining us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at The Hoxton
✨Know Your Stuff
Make sure you’re familiar with the responsibilities of a Back of House Manager. Brush up on health and safety regulations, COSHH guidelines, and food safety practices. Being able to discuss these topics confidently will show that you’re serious about the role.
✨Show Your Leadership Skills
This role requires someone who can lead and manage others effectively. Think of examples from your past experiences where you’ve successfully led a team or improved a process. Be ready to share these stories during the interview to demonstrate your leadership style.
✨Emphasise Your Passion for Hospitality
The Hoxton values individuals who are passionate about hospitality. Be prepared to talk about what excites you about working in this industry and how you can contribute to creating memorable experiences for guests and staff alike.
✨Ask Thoughtful Questions
Prepare some questions that show you’re genuinely interested in the role and the company culture. Ask about team dynamics, opportunities for growth, or how they celebrate successes. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.
