Head Waiter - Chets

Head Waiter - Chets

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the waitstaff team and ensure exceptional service at Chets.
  • Company: The Hoxton Shepherds Bush is a vibrant hotel in a diverse London neighbourhood.
  • Benefits: Enjoy flexible hours, staff discounts, and a fun work environment.
  • Why this job: Join a dynamic team and be part of a unique dining experience.
  • Qualifications: Previous experience in hospitality and strong leadership skills required.
  • Other info: Opportunity to grow within a trendy hotel brand.

The predicted salary is between 30000 - 42000 £ per year.

Job Description

Company Description

The Hoxton Shepherds Bush is our fourth London Hoxton and located in the heart of Shepherds Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant – Chets serving Thai American comfort food.

Featuring a large open lobby with vintage seating and cosy corners, 237 bedrooms of different sizes, as well as a …

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Head Waiter - Chets employer: The Hoxton Southwark

At The Hoxton Shepherds Bush, we pride ourselves on fostering a vibrant and inclusive work culture that values creativity and collaboration. As a Head Waiter at Chets, you'll enjoy competitive benefits, opportunities for professional growth, and the chance to be part of a dynamic team in a lively neighbourhood, all while serving delicious Thai American comfort food in a uniquely designed space.
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Contact Detail:

The Hoxton Southwark Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head Waiter - Chets

✨Tip Number 1

Familiarise yourself with the menu at Chets. Understanding the dishes and their origins will not only impress during your interview but also show your genuine interest in the role and the restaurant's concept.

✨Tip Number 2

Network with current or former staff members of The Hoxton. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when applying.

✨Tip Number 3

Demonstrate your leadership skills during the interview. As a Head Waiter, you'll need to manage a team effectively, so be prepared to discuss your previous experiences in leading teams and handling busy service periods.

✨Tip Number 4

Showcase your customer service skills by preparing examples of how you've gone above and beyond for guests in past roles. This will highlight your commitment to providing an exceptional dining experience, which is crucial for this position.

We think you need these skills to ace Head Waiter - Chets

Excellent Communication Skills
Customer Service Orientation
Leadership Skills
Team Management
Attention to Detail
Time Management
Problem-Solving Skills
Knowledge of Food and Beverage Service
Ability to Work Under Pressure
Conflict Resolution
Menu Knowledge
Sales Skills
Multitasking Abilities
Adaptability

Some tips for your application 🫡

Understand the Role: Familiarise yourself with the responsibilities of a Head Waiter at Chets. Highlight your experience in managing a team, providing excellent customer service, and your knowledge of Thai American cuisine.

Tailor Your CV: Make sure your CV reflects relevant experience in the hospitality industry. Emphasise any previous roles that involved leadership, customer interaction, and working in a fast-paced environment.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and hospitality. Mention why you are excited about working at Chets and how your skills align with their vision of providing comfort food in a vibrant setting.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that your documents are well-formatted and professional.

How to prepare for a job interview at The Hoxton Southwark

✨Know the Menu Inside Out

Familiarise yourself with Chets' menu, especially the Thai American comfort food offerings. Being able to discuss specific dishes and suggest pairings will show your passion for the role and enhance your credibility.

✨Demonstrate Leadership Skills

As a Head Waiter, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, handled conflicts, or improved service efficiency. This will highlight your leadership capabilities.

✨Showcase Your Customer Service Experience

Prepare to share stories that illustrate your commitment to excellent customer service. Discuss how you've gone above and beyond for guests, as this is crucial in a hospitality role like this one.

✨Ask Insightful Questions

At the end of the interview, ask questions that show your interest in the company culture and the team dynamics at Chets. This not only demonstrates your enthusiasm but also helps you gauge if it's the right fit for you.

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