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- Tasks: Lead the restaurant team, ensuring a vibrant and safe dining experience.
- Company: Join The Hoxton, a trendy hotel in the heart of Shepherd's Bush.
- Benefits: Competitive salary, 28 days holiday, health cash plan, and free meals during shifts.
- Other info: Opportunities for career growth and regular team events to celebrate together.
- Why this job: Be part of a fun team that values individuality and creativity in hospitality.
- Qualifications: Passion for hospitality and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
We're looking for a Floor Manager to join our restaurant team in Chets at The Hoxton, Shepherd's Bush. The Hoxton Shepherds Bush is our fourth London Hoxton and located in the heart of Shepherds Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chets serving Thai American comfort food.
Chets: A Thai-Americana spot combining the fragrant flavours and smoky textures of Thailand and the surrounding region with comforts from the classic American diner in the heart of Shepherds Bush.
What you'll do:
- Ensure the restaurant/bar area are H&S compliant for each shift
- Run the daily briefing for the restaurant/bar team
- Coordinating and running the reservations system
- Drafting Floor plan based on covers
- Supporting the Restaurant AGM with Food & Beverage stock; ordering, stock counts
- Support the Restaurant AGM on training of wine, food and beverage menus
- Cash handling and daily reporting of revenues as per hotel SOPs
- Responsible for the service on the floor and bar
- Responsible for the safe opening and closing of the restaurant
- Working with the culinary team on menus, service and product availability
What we're looking for:
- A natural at leading and managing others, you lead by example and create an environment where your team can be their best self
- You're looking for a place where you can be you; no clones in suits here
- Passion for hospitality whether that's a drink, a meal, an event or a bed for the night
- You're all about having a positive impact on the people you interact with, leaving them with a memorable experience
- You're not precious. We leave our egos at the door and help get stuff done
- You're up for doing things differently and trying (almost) everything once
- You want to be part of a team that works hard, supports each other and has fun along the way
What's in it for you:
- Competitive salary + participation in the TRONC scheme
- 28 days holidays (inclusive of bank holidays), pension, and life insurance
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
- It's ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
- Treat yourself once in a while with lots of retail & hospitality perks through our partners
- Enjoy a free night at The Hoxton and a meal for two when you first start with us
- Goes without saying, but we'll feed you during your shift
- Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
- Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
- Lots of opportunity to progress and switch it up as part of a global family of brands
- Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
- Extra time off to volunteer with one of our partner charities
- Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties we know how to have a good time!
- Enhanced family leave for when you're expanding your family
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
Floor Manager - Chets in Newport employer: The Hoxton Shepherd's Bush
Contact Detail:
The Hoxton Shepherd's Bush Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager - Chets in Newport
✨Tip Number 1
Get to know the restaurant scene in Shepherd's Bush! Visit Chets and other local spots to understand the vibe and what makes them tick. This way, you can chat about your experiences during interviews and show you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current or former staff at The Hoxton on LinkedIn or through social media. They can give you insider tips and maybe even put in a good word for you when you apply through our website.
✨Tip Number 3
Prepare for your interview by practising common questions related to hospitality management. Think about how you’d handle specific situations on the floor and be ready to share your ideas on improving guest experiences.
✨Tip Number 4
Show your passion for hospitality! During your interview, share stories that highlight your love for creating memorable experiences. Whether it’s a great meal or a fun night out, let us see your enthusiasm shine through!
We think you need these skills to ace Floor Manager - Chets in Newport
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and what makes you unique.
Tailor Your Application: Make sure to customise your application to fit the Floor Manager role at Chets. Highlight your experience in leading teams and managing restaurant operations, as this is what we’re really looking for!
Showcase Your Experience: Use specific examples from your past roles to demonstrate your skills. Whether it’s handling cash, coordinating reservations, or training staff, we want to know how you’ve made an impact in previous positions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Hoxton Shepherd's Bush
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Chets' menu and the unique blend of Thai and American cuisine. This will not only show your passion for the role but also help you discuss how you can contribute to the dining experience.
✨Showcase Your Leadership Style
As a Floor Manager, you'll be leading a team. Be prepared to share examples of how you've successfully managed teams in the past. Highlight your ability to create a positive environment and how you lead by example.
✨Demonstrate Your Problem-Solving Skills
Think of scenarios where you had to handle difficult situations in a restaurant setting. Discuss how you approached these challenges and what the outcomes were. This will illustrate your ability to think on your feet and maintain a smooth operation.
✨Ask Insightful Questions
Prepare some thoughtful questions about the restaurant's culture, team dynamics, and future plans. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.