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- Tasks: Lead the housekeeping team to ensure guest rooms are spotless and well-presented.
- Company: The Hoxton Shepherds Bush is a vibrant hotel in a diverse neighborhood, offering unique experiences.
- Benefits: Enjoy competitive salary, 28 days holiday, health cash plan, and retail perks.
- Why this job: Join a fun, supportive team where you can be yourself and make a positive impact.
- Qualifications: Previous supervisory experience and a keen eye for detail are essential.
- Other info: Opportunities for progression and regular team events to celebrate together.
The predicted salary is between 24000 - 36000 £ per year.
The Hoxton Shepherds Bush is our fourth London Hoxton and located in the heart of Shepherds Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant – Chets serving Thai American comfort food. Featuring a large open lobby with vintage seating and cosy corners, 237 bedrooms of different sizes, as well as a central wraparound bar and terrace, The Hoxton Shepherds Bush is perfectly located for exploring West London.
Job Description
- To be responsible for the cleaning and servicing of guest rooms, ensuring that these are always cleaned to brand standards, and are well presented and maintained.
- Support the running of our hotel by ensuring our guests have a memorable experience in a spotless and well put together room.
- Lead and inspire the housekeeping team by example, creating an environment that lets them be themselves and bring their best selves to work, encouraging their development and progression
- Take a hands on approach to training and supporting your team in keeping to our high standards.
- Oversee and check the cleaning and servicing of all our bedrooms and public areas.
- Work with our Head Housekeeper on maintaining and developing the partnership with our external housekeeping provider
Qualifications
- Previous experience in a similar role, ideally around a year at Supervisor level
- An eagle-eye for detail, you can spot a slip in standards from a mile away
- A natural people person who people like working with.
- You make those around feel good at their jobs and comfortable coming to you with questions.
- You're great at motivating others to keep to your own high standards of service.
- Experience of Micros Fidelio Opera or a similar front desk operating system would be an advantage.
- Youre looking for a place where you can be you; no clones in suits here.
- Passion for getting the job done and done right.
- Youre all about having a positive impact on the people you interact with, leaving them with a memorable experience.
- Youre not precious. We leave our egos at the door and help get stuff done
- Youre up for doing things differently and trying (almost) everything once if we got stuck in a lift together wed have a good time and share a few laughs.
- You want to be part of a team that works hard, supports each other and has fun along the way.
Additional Information
- Competitive salary
- 28 days holiday (including bank holidays), pension, eligibility to take part in the company and life insurance.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
- Its ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders.
- Treat yourself once in a while with lots of retail & hospitality perks through our partners.
- Enjoy a free night at The Hoxton and a meal for two when you first start with us.
- Goes without saying, but well feed you during your shift. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
- Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work.
- Extra time off to volunteer with one of our partner charities.
- Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties we know how to have a good time!
- Enhanced family leave for when youre expanding your family.
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact
AMRT1_UKCT
Housekeeping Supervisor employer: The Hoxton Shepherd's Bush
Contact Detail:
The Hoxton Shepherd's Bush Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Familiarize yourself with The Hoxton's brand standards and values. Understanding what makes our hotel unique will help you align your approach to housekeeping and team leadership with our expectations.
✨Tip Number 2
Showcase your people skills during the interview process. Since being a natural people person is crucial for this role, be prepared to share examples of how you've motivated and inspired your team in previous positions.
✨Tip Number 3
Highlight any experience you have with training and developing team members. We value leaders who can nurture talent and create a positive work environment, so be ready to discuss your approach to team development.
✨Tip Number 4
Demonstrate your attention to detail by discussing specific instances where you've maintained high cleaning standards. This will show us that you have the eagle-eye we’re looking for in a Housekeeping Supervisor.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Housekeeping Supervisor position. Understand the key responsibilities and qualifications required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in housekeeping or supervisory roles. Provide specific examples of how you've maintained high standards and led a team effectively.
Showcase Your People Skills: Since the role requires strong interpersonal skills, mention instances where you've motivated or supported your team. Highlight your ability to create a positive work environment and how you handle challenges.
Personalize Your Application: Add a personal touch to your cover letter by expressing why you want to work at The Hoxton Shepherds Bush specifically. Mention what excites you about their culture and values, and how you align with them.
How to prepare for a job interview at The Hoxton Shepherd's Bush
✨Show Your Attention to Detail
As a Housekeeping Supervisor, having an eagle-eye for detail is crucial. Be prepared to discuss specific examples from your previous experience where you identified and corrected issues in cleanliness or presentation.
✨Demonstrate Your People Skills
This role requires a natural people person. Share stories that highlight how you've motivated and inspired your team in the past, and how you create a positive work environment.
✨Be Ready to Discuss Training Approaches
Since training and supporting your team is key, think about how you would approach this. Prepare to talk about your methods for ensuring high standards and how you’ve successfully trained others before.
✨Emphasize Your Flexibility and Fun Side
The Hoxton values a fun and relaxed atmosphere. Be open about your willingness to try new things and share a light-hearted story that shows your personality and ability to connect with others.
