At a Glance
- Tasks: Manage back of house operations and ensure a safe, clean working environment.
- Company: Join The Hoxton, a vibrant hotel in the heart of Shepherd's Bush.
- Benefits: Competitive salary, 28 days holiday, health cash plan, and hospitality perks.
- Other info: Opportunities for growth and regular team events to celebrate together.
- Why this job: Be part of a fun team that values individuality and creativity.
- Qualifications: Experience in hospitality and a passion for leading teams.
The predicted salary is between 30000 - 40000 € per year.
We are looking for a Back of House Manager to join our team of superstars at The Hoxton Shepherd's Bush. Our fourth London Hoxton is located in the heart of Shepherds Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chets serving Thai American comfort food.
What you'll do:
- Responsible for the H&S in the loading bay and BOH areas including staff areas.
- Responsible for maintaining a clean and food safe working area in the loading bay.
- Oversee COSHH training and certification for all F&B areas.
- Assist with BOH audits on H&S.
- Oversee all goods receiving and work with finance on related paperwork and systems.
- Ordering all required chemicals and store them in accordance with legal and company guidelines.
- Responsible for overseeing the ordering of all F&B products for Outlets and staff canteen, liaising with the Chefs to ensure this is done correctly.
- Ensuring that all F&B products are received and stored correctly within the hotel.
- Maintain company guidelines for refuse storage and removal and liaising with the contractors.
- Liaise with maintenance team and contractors regarding upkeep of BOH areas.
- Responsible for the safe opening and closing of the designated culinary areas.
- General maintenance of all culinary areas, equipment, and F&Fs.
What we're looking for:
- COSHH certified/ COSHH trainer is desirable but not essential.
- Experience using stock system and goods receiving systems.
- Experience using kitchen equipment and recommended cleaning methods.
- A natural at leading and managing others, you lead by example and create a welcoming environment.
- Passion for hospitality - whether that's a drink, a meal, an event or a bed for the night.
- You're all about having a positive impact on the people you interact with, leaving them with a memorable experience.
- You're not precious. We leave our egos at the door and help get stuff done.
- You're up for doing things differently and trying (almost) everything once.
- You want to be part of a team that works hard, supports each other and has fun along the way.
What's in it for you:
- Competitive salary and eligibility to participate in the TRONC scheme.
- 28 days holidays (inclusive of bank holidays), pension, and life insurance.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
- It's ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders.
- Treat yourself once in a while with lots of retail & hospitality perks through our partners.
- Enjoy a free night at The Hoxton and a meal for two when you first start with us.
- Goes without saying, but we'll feed you during your shift.
- Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!).
- Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work.
- Extra time off to volunteer with one of our partner charities.
- Regular team get-togethers, from our team drinks to our (pretty special!) bi-annual parties - we know how to have a good time!
- Enhanced family leave for when you're expanding your family.
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
Back of House Manager employer: The Hoxton Shepherd's Bush
At The Hoxton Shepherd's Bush, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates individuality and teamwork. With competitive salaries, generous holiday allowances, and a strong focus on employee wellbeing, including mental health support and opportunities for personal growth, we ensure our team members feel valued and empowered. Located in the eclectic heart of Shepherd's Bush, our unique environment fosters creativity and camaraderie, making it a fantastic place to build a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Back of House Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice your answers to common interview questions, but keep it natural. We want you to sound like yourself, not a robot! Think about how your experience aligns with the Back of House Manager role and be ready to share specific examples.
✨Tip Number 3
Don’t forget to ask questions during your interview! It shows you're engaged and keen to learn more about the role and the team. Ask about their approach to health and safety or how they maintain a positive work environment.
✨Tip Number 4
Apply through our website for the best chance of landing the job. It’s super easy, and we love seeing applications come directly from candidates who are excited about joining us at The Hoxton!
We think you need these skills to ace Back of House Manager
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for hospitality shine through! Share experiences that highlight your enthusiasm for creating memorable moments for guests. We want to see how you can bring that passion to The Hoxton.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your relevant experience and skills. We appreciate a well-structured application that makes it easy for us to see why you'd be a great fit for the Back of House Manager role.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements mentioned in the job description. Highlight your experience with H&S, COSHH training, and managing BOH areas. This shows us that you've done your homework and are genuinely interested in the position.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about The Hoxton and what we stand for!
How to prepare for a job interview at The Hoxton Shepherd's Bush
✨Know Your Stuff
Before the interview, make sure you’re familiar with The Hoxton's values and the specifics of the Back of House Manager role. Brush up on your knowledge of H&S regulations, COSHH training, and food safety practices. This will show that you’re not just interested in the job, but that you’re genuinely invested in the company’s mission.
✨Show Your Leadership Skills
As a Back of House Manager, you’ll be leading a team, so it’s crucial to demonstrate your leadership style during the interview. Share examples of how you’ve successfully managed teams in the past, created a welcoming environment, and resolved conflicts. This will help them see you as a natural fit for their team.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, how they handle challenges in the BOH areas, or what success looks like in this role. This shows that you’re proactive and genuinely interested in contributing to their success.
✨Be Yourself
The Hoxton values authenticity, so don’t be afraid to let your personality shine through. Share your passion for hospitality and how you can bring a positive impact to the team. Remember, they’re looking for someone who fits into their unique culture, so being genuine is key!
