At a Glance
- Tasks: Lead and inspire the Front Office team to create memorable guest experiences.
- Company: Join The Hoxton, a vibrant hotel in the heart of Shepherds Bush.
- Benefits: Flexible shifts, competitive pay, and a fun work environment.
- Other info: Great opportunities for career growth in a lively neighbourhood.
- Why this job: Be part of a dynamic team in a stylish setting while making guests feel at home.
- Qualifications: Experience in hospitality and strong leadership skills.
The predicted salary is between 30000 - 32450 £ per year.
Company Description We are looking for a confident experienced Assistant Front Office Manager to join us at The Hoxton, Shepherds Bush.
You will be responsible in assisting the Front Office Manager in the overall management of the Front of House team and provide a naturally friendly, helpful and responsive level of service for our guests.
You will be required to work flexible shift patterns which will include days and nights, weekdays, and weekends to support the duty management team, as and when required.
Our fourth London Hoxton is located in the heart of Shepherds Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chets serving Thai American comfort food.
Featuring a large open lobby with vintage seating and cosy corners, 237 bedrooms of different sizes, as well as a central wraparound bar and terrace, The Hoxton Shepherds Bush is perfectly located for exploring West London.
Job Description What youll do Support the running of our day to day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests from when they arrive, over the course of their stay and until they get their bill and head off again Be the eyes and ears for the Front Office by leading by example; coaching and developing the team to make...
Assistant Front Office Manager employer: The Hoxton Shepherd's Bush
At The Hoxton, Shepherd's Bush, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered. As a Director of Rooms, you'll not only lead dynamic teams but also enjoy opportunities for personal and professional growth in a supportive environment that prioritises guest satisfaction and employee well-being. Join us in a location that blends the excitement of London with a commitment to exceptional hospitality, making every day at work meaningful and rewarding.
Contact Details:
The Hoxton Shepherd's Bush Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Front Office Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Hoxton Shepherd's Bush. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Hoxton Shepherd's Bush
Don't be shy about reaching out to The Hoxton Shepherd's Bush directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Front Office Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Hoxton Shepherd's Bush and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Hoxton Shepherd's Bush
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
