At a Glance
- Tasks: Ensure guests have a fantastic experience during their stay, even at night.
- Company: Join The Hoxton, a vibrant hotel in a historic building.
- Benefits: Competitive pay, flexible hours, and a fun work environment.
- Other info: Great opportunity to grow in the hospitality industry.
- Why this job: Be the friendly face that makes guests feel special and welcome.
- Qualifications: A positive attitude and a passion for helping others.
The predicted salary is between 31000 - 32450 £ per year.
Company Description We are looking for a so-positive-it's-infectious Night Auditor to join us at The Hoxton, Holborn.
Holborn was the second Hox to join the fam, taking over a Grade II-listed building that was once the factory of George Kent, a famed maker of gadgets and instruments (among them a knife sharpener/cleaner now sitting in the Science Museum, no less).
After Kent, BT moved in, and now this former telephone exchange is home to 220 bedrooms (expanding from the original 174) and the Apartment, plus our foodie hotspot Rondo, all a stones throw from the capitals most famous shopping and entertainment districts.
Job Description What you'll do...
You make sure our guest experience never flags, even at night!
Whatever's needed, you treat our guests as individuals, make them feel welcome and their stay special - the Hox way Deal with the coming and going of guests, making sure all bills are correct and contain no surprises Work with all our teams to make sure we're always busy, and help our Night Manager with any overbooking levels Answer phones, sort out requests and anything that might arise time, involving the team as needed - you're the one-stop-shop for our guests to turn to.
Qualifications What we're looking for...
It's all about attitude for us, someone who enjoys being helpful to others and ...
Night Auditor employer: The Hoxton Holborn
At The Hoxton, Holborn, we pride ourselves on fostering a vibrant and inclusive work culture where positivity is key. As a Night Auditor, you'll not only play a crucial role in ensuring our guests have a memorable experience but also benefit from opportunities for personal growth and development within a dynamic team. Located in the heart of London, you'll enjoy the unique charm of a historic building while being part of a company that values creativity and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Night Auditor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Hoxton Holborn. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Hoxton Holborn
Don't be shy about reaching out to The Hoxton Holborn directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Auditor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Hoxton Holborn and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Hoxton Holborn
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
