Complex Needs Support Worker (Maternity Cover)
Job Title: Support Worker (Complex Needs) (Maternity Cover 9 to 12 Months)
We are the Housing Network (THN), a purpose‑led organisation working in partnership with the YMCA to support our communities. We are in an exciting period of growth and are looking for experienced and passionate people to help us support vulnerable individuals and families experiencing homelessness.
Are you an experienced Support Worker, looking to join at an exciting time of growth and be part of our service in Wolverhampton?
If you are passionate about supporting vulnerable people and want to help us shape and create a great service for those who need us most, this could be the role for you!
Looking for an opportunity to use your skills, experience and commitment to transform the lives of highly vulnerable people
Highly experienced working with adults and families facing homelessness and/or people struggling with mental‑health, substance misuse, a history of offending and other complex needs
What you’ll be doing
Providing strength based and trauma informed support, building trusting relationships with residents and creating meaningful (outcome focused) support plans.
Providing 1:1 support sessions, interventions and signposting to help residents gain independence.
Manage a caseload of residents in an effective way to ensure all residents receive and engage with appropriate amounts and types of support for their needs.
Support residents to understand and complete tenancy documentation, understand their benefits and identify knowledge gaps which can be added into support plans for future engagement.
Uphold high levels of safeguarding awareness and protection for individuals, residents, colleagues and the wider community.
Proud member of the Disability Confident employer scheme
Company: The Housing Network
Salary: from £29,000 a year, pro rata
Hours: Full‑time
Location: Wolverhampton
Working pattern: Field‑based
Job type: Permanent
Posting date: 24 Aug 2026
Closing date: 23 Sep 2026
What you’ll receive
Salary - £29,000
41 hours of training
Blue Light Card
Referral programme
Job Types: Full‑time, Permanent
Benefits:
- Company pension
- Health & wellbeing programme
- On‑site parking
- Referral programme
- Sick pay
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Read more in Wolverhampton employer: The Housing Network
The Housing Network in Luton is an exceptional employer, offering a supportive and collaborative work culture that prioritises employee growth and development. With a focus on innovation and quality, team members are encouraged to engage in meaningful projects while enjoying the flexibility of a hybrid working model. Employees benefit from comprehensive training opportunities and a commitment to maintaining a healthy work-life balance, making it an ideal place for those looking to make a positive impact in the housing sector.
