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- Tasks: Support individuals transitioning from prison to stable accommodation and manage properties across Oxford.
- Company: Join The Housing Network, a purpose-driven company dedicated to providing more than just a roof.
- Benefits: Enjoy a company car, pension, enhanced parental leave, and paid volunteering time.
- Other info: Work independently with opportunities for personal growth and development.
- Why this job: Make a real difference in people's lives while working in a supportive and dynamic environment.
- Qualifications: Experience in social housing or support work is preferred; strong communication skills are essential.
We are The Housing Network (THN), a purpose-driven private limited company providing “More than a Roof” to people rebuilding their lives after homelessness or prison release. We believe everyone deserves safe, stable accommodation and support during difficult times. We are committed to innovation, reliability, and partnership, working towards Better Accommodation, Better Support, Better Partnerships, and Better Business.
This role supports our Ministry of Justice contract by helping manage self-contained and shared accommodation across Oxford. You will provide cover for team absences, manage properties proactively, and support People on Probation (POP), including those with complex needs, as they transition from prison into accommodation. The role includes property visits, ensuring house rules and licence agreements are followed, offering housing-related support and signposting, and responding to maintenance or resident issues. While part of a regional team, this is mainly a lone-working role involving regular travel between properties.
Key Responsibilities
- Manage MOJ accommodation properties, ensuring they are safe, clean, secure, and ready for occupation.
- Support move-in and move-out processes, maintenance coordination, inventory management, and weekly property checks.
- Build positive relationships with residents, manage anti-social behaviour concerns, and support conflict resolution.
- Keep accurate records, meet deadlines, and work collaboratively with colleagues and external agencies.
- Provide compassionate, professional support while maintaining compliance and house standards.
Skills & Experience
- Experience in social housing, support work, probation, prisons, or related sectors preferred.
- Understanding of homelessness, trauma, and complex needs is advantageous.
- Strong communication, organisation, resilience, and ability to work independently.
- Full manual driving licence required.
Values & Benefits
THN values being Innovative, Dynamic, Dependable, Respectful, and Kind. We are committed to equality, diversity, and inclusion, and welcome applicants with lived experience.
Hours: Monday–Friday, 10:00–18:30
Benefits include: Company car, pension, enhanced parental leave, wellbeing programme, paid volunteering time, referral scheme, and sick pay. All offers are subject to a DBS check.
Specialist Supported Housing Officer in Oxford employer: The Housing Network
Contact Detail:
The Housing Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specialist Supported Housing Officer in Oxford
✨Tip Number 1
Network like a pro! Reach out to people in the housing and support sectors, especially those connected to The Housing Network. Attend local events or online webinars to meet potential colleagues and learn more about the industry.
✨Tip Number 2
Show your passion for helping others! When you get the chance to chat with hiring managers or during interviews, share your experiences related to homelessness or support work. Let them see your commitment to making a difference.
✨Tip Number 3
Prepare for situational questions! Think about scenarios you might face as a Supported Housing Officer and how you'd handle them. This will show that you're ready for the challenges of the role and can think on your feet.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of The Housing Network and our mission to provide 'More than a Roof'.
We think you need these skills to ace Specialist Supported Housing Officer in Oxford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see how much you care about providing support to those in need, especially those transitioning from difficult situations.
Tailor Your Experience: Make sure to highlight any relevant experience you have in social housing or support work. We’re looking for specific examples that demonstrate your understanding of homelessness and complex needs, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your skills and experiences. Remember, we’re busy too, so make it easy for us to see why you’re a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at The Housing Network!
How to prepare for a job interview at The Housing Network
✨Know Your Stuff
Familiarise yourself with The Housing Network's mission and values. Understand their commitment to providing support for people transitioning from difficult situations. This will help you align your answers with their goals during the interview.
✨Showcase Relevant Experience
Be ready to discuss your experience in social housing or support work. Prepare specific examples of how you've managed properties, supported individuals with complex needs, or resolved conflicts. This will demonstrate your capability for the role.
✨Emphasise Communication Skills
Since this role involves building relationships with residents and collaborating with colleagues, highlight your strong communication skills. Share instances where you've effectively communicated in challenging situations or worked independently to resolve issues.
✨Ask Thoughtful Questions
Prepare questions that show your interest in the role and the organisation. Inquire about their approach to supporting residents or how they handle anti-social behaviour. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.