At a Glance
- Tasks: Support housing projects and coordinate operations to help vulnerable individuals find stable accommodation.
- Company: Join The Housing Network, a purpose-driven organisation making a real difference in communities.
- Benefits: Enjoy a competitive salary, generous leave, and health & wellbeing programmes.
- Other info: Be part of a growing team ranked among Europe's fastest-growing companies.
- Why this job: Make a meaningful impact while building your career in a fast-paced, supportive environment.
- Qualifications: Ideal for ambitious graduates or those with experience in project coordination.
The Housing Network (THN) is a purpose-led organisation that works in partnership with the YMCA to support local communities. We are in an exciting phase of growth and have been ranked 200th in the FT1000 list of Europe’s fastest-growing companies. We are now looking for experienced, passionate people to help us support vulnerable individuals and families experiencing homelessness.
Are you an ambitious individual ready to step into a fast‑paced position at the heart of our Housing and Support Directorate? We have an excellent opportunity for someone looking to excel or a graduate at the beginning of their career who is seeking exposure, variety and the chance to build a foundation for progression within a purpose‑driven organisation. You will support the delivery of housing projects and play an active role in day‑to‑day operations, helping individuals and families access safe, stable accommodation when they need it most. If you are looking for a role to make a difference, this could be the role for you!
Responsibilities:
- Build and maintain strong stakeholder relationships with internal and external partners
- Work collaboratively as part of a team to support and coordinate administrative and operational activity across housing projects and services
- Be a customer‑focused point of contact, interacting empathetically with residents, colleagues and Local Authority partners by phone and email
- Follow and create clear end‑to‑end processes to update and maintain housing management systems accurately and efficiently
- Identify opportunities for process/procedure improvements to achieve efficiency
- Administer and scrutinise revenue and income, leading on Housing Benefit processes, ensuring tasks are completed correctly and in line with internal procedures
- Demonstrate excellent organisational skills, managing multiple tasks and priorities while maintaining strong attention to detail
- Be flexible and adaptable, with a positive approach and willingness to travel when required to support project delivery
- Use Microsoft applications confidently (including Outlook, Excel and Word) and CRM systems to support operational delivery and communication
- Contribute positively to a team culture focused on reliability, empathy, continuous improvement and social purpose
What you will receive:
- Salary - £30,500
- 23 days of annual leave
- Blue Light Card
- Referral programme
Benefits:
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Paid volunteer time
- Referral programme
Project & Operations Coordinator in Luton employer: The Housing Network
The Housing Network (THN) is an exceptional employer dedicated to making a meaningful impact in the community, particularly in supporting vulnerable individuals and families facing homelessness. With a strong focus on employee growth, we offer a dynamic work culture that encourages collaboration, innovation, and personal development, all while providing competitive benefits such as enhanced parental leave and a health & wellbeing programme. Located in Luton, our purpose-driven organisation is not only ranked among Europe's fastest-growing companies but also provides a fulfilling environment for those looking to make a difference in people's lives.
StudySmarter Expert Advice🤫
We think this is how you could land Project & Operations Coordinator in Luton
✨Tip Number 1
Network like a pro! Reach out to people in the housing and support sector, especially those connected to The Housing Network. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by researching common questions for project and operations roles. Think about how your skills align with their mission of supporting vulnerable individuals and families. Show them you're not just a fit for the role, but for their purpose too!
✨Tip Number 3
Practice your communication skills! As a Project & Operations Coordinator, you'll need to interact empathetically with various stakeholders. Role-play scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our mission at The Housing Network.
We think you need these skills to ace Project & Operations Coordinator in Luton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Project & Operations Coordinator role. Highlight any relevant experience in housing projects or operations, and don’t forget to showcase your organisational skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for supporting vulnerable individuals and families. Share specific examples of how you've made a difference in previous roles or projects.
Showcase Your Team Spirit:Since collaboration is key in this role, mention any experiences where you’ve worked effectively in a team. We love seeing candidates who can build strong relationships and contribute positively to a team culture!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our organisation there!
How to prepare for a job interview at The Housing Network
✨Know the Organisation Inside Out
Before your interview, take some time to research The Housing Network and its partnership with YMCA. Understand their mission, values, and recent achievements, like being ranked in the FT1000. This will show your genuine interest and help you connect your skills to their goals.
✨Showcase Your Stakeholder Skills
As a Project & Operations Coordinator, building relationships is key. Prepare examples of how you've successfully collaborated with different stakeholders in the past. Highlight your ability to communicate empathetically, especially when dealing with vulnerable individuals and families.
✨Demonstrate Organisational Prowess
This role requires excellent organisational skills. Be ready to discuss how you manage multiple tasks and priorities. You could even share a specific instance where your attention to detail made a significant difference in a project or operation.
✨Be Ready to Suggest Improvements
The job involves identifying opportunities for process improvements. Think of a time when you improved a process in a previous role or during your studies. Presenting these ideas during the interview will demonstrate your proactive approach and commitment to continuous improvement.
