At a Glance
- Tasks: Lead a dedicated team to support vulnerable individuals and families experiencing homelessness.
- Company: The Housing Network, a purpose-led organisation partnering with YMCA.
- Benefits: Competitive salary of £60,000 and the chance to make a real difference.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Join us in an exciting growth phase and drive impactful change in communities.
- Qualifications: Senior-level experience in housing or homelessness, with strong data literacy.
The predicted salary is between 60000 - 60000 £ per year.
The Housing Network are currently recruiting for a Head of Specialist Services to work in Luton. We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities. We are in an exciting period of growth and are looking for experienced and passionate people to help us support vulnerable individuals and families experiencing homelessness.
The Head of Specialist Services will be responsible for:
- Ensuring that delivery remains coordinated, efficient, accurate and high-performing at all times.
- Driving a high-performing, detail-focused team culture.
- Establishing clear workflows, SLAs and performance expectations.
- Owning and driving data accuracy, integrity and consistency across Specialist Services.
- Proactively identifying trends, risks and improvement opportunities.
The Head of Specialist Services will have:
- Proven ability to operate at senior level without direct authority.
- Excellent data literacy and reporting capability.
- Strong commercial awareness, linking operations to financial performance.
- Ability to build trust quickly across teams.
- Comfortable in fast-paced, complex environments.
- Significant experience in housing, homelessness or supported accommodation at scale.
- Desirable to have experience in justice-linked services (e.g. CAS3 / MoJ contracts).
- Supported housing / exempt accommodation / HB-funded services experience.
If this Head of Specialist Services role is of interest to you, please click apply now below.
Head of Specialist Services in Luton employer: The Housing Network
The Housing Network is an exceptional employer, dedicated to making a meaningful impact in the community by supporting vulnerable individuals and families facing homelessness. With a strong focus on employee growth and a collaborative work culture, we offer opportunities for professional development while fostering a high-performing team environment. Located in Luton, our organisation values passion and commitment, providing a unique chance to contribute to a purpose-led mission that truly makes a difference.
