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- Tasks: Lead a team to ensure property services and compliance for a community-focused housing provider.
- Company: Community-based housing association making a positive impact in Southeast London.
- Benefits: Competitive salary, supportive work environment, and the chance to make a real difference.
- Other info: Join a passionate team dedicated to improving community living standards.
- Why this job: Inspire change and enhance resident satisfaction while managing essential property services.
- Qualifications: Experience in social housing repairs, maintenance, and strong leadership skills required.
The predicted salary is between 57000 - 63000 £ per year.
Our client is a successful, small community‑based registered provider of social housing based in Penge, Southeast London. They own and manage approximately 700 homes, with more in the pipeline. This includes homes that they own and those that they manage as part of their partnership with the London Borough of Bromley, and they are passionate about working together with their residents and making a positive impact on the community.
This Housing Association is seeking an experienced manager, with a strong customer focus and good understanding of repairs, maintenance and health and safety compliance. They need someone who wants to make a positive difference to their residents and can inspire and lead a small team to deliver all aspects of property services and compliance matters, with a strong focus on resident satisfaction.
Responsibilities
- Responsive Repairs
- Voids
- Health & safety compliance across all homes
- Damp, mould and condensation works
- Disrepair cases
- Communal services, including cleaning and gardening
- Ensuring adherence to legislative and regulatory requirements
Qualifications and Experience
- Significant experience in delivering repairs, maintenance, voids and compliance within social housing.
- Strong and organised people manager, able to support, lead and work collaboratively with their team.
- Ability to balance leadership of the team with practical delivery of compliance functions.
- Excellent customer service and complaint management skills.
- Strong knowledge of damp, mould and condensation management.
- Knowledge or experience of procurement processes.
- Positive outlook, approachable manner, and customer focused.
- Self‑motivated and able to think and work autonomously, with strong problem‑solving skills.
- You will need a full driving licence and access to a vehicle.
Property Services and Compliance Manager in City of London employer: THE HOUSING EXECUTIVE LTD RECRUITMENT CONSULTANTS
Contact Detail:
THE HOUSING EXECUTIVE LTD RECRUITMENT CONSULTANTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Services and Compliance Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job that’s not even advertised yet!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since this role is all about making a positive impact on the community, think of examples from your past experiences where you've done just that. Show them you’re the perfect fit!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you ace your job search. Plus, applying directly can sometimes give you a leg up over other candidates. Let’s get you that Property Services and Compliance Manager role!
We think you need these skills to ace Property Services and Compliance Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in repairs, maintenance, and compliance within social housing to show us you’re the right fit!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about making a positive impact on the community. Share specific examples of how you've led teams or improved resident satisfaction in previous roles.
Showcase Your Customer Focus: Since we value customer service highly, include examples of how you've handled complaints or improved services for residents. This will help us see your commitment to putting residents first!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at THE HOUSING EXECUTIVE LTD RECRUITMENT CONSULTANTS
✨Know Your Stuff
Make sure you brush up on your knowledge of repairs, maintenance, and health and safety compliance. Familiarise yourself with the specific challenges faced in social housing, especially around damp, mould, and condensation management. This will show that you're not just a manager but someone who understands the nitty-gritty of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you inspired your team to deliver excellent customer service or managed complaints effectively. Being able to demonstrate your people management skills will be key to impressing them.
✨Emphasise Customer Focus
Since this role is all about making a positive impact on residents, be ready to discuss how you've prioritised customer satisfaction in your previous roles. Share specific instances where you went above and beyond to ensure resident needs were met.
✨Be Ready for Practical Scenarios
Expect to face situational questions that test your problem-solving abilities. Think through potential scenarios related to property services and compliance, and prepare your thought process on how you'd tackle them. This will show that you're not only knowledgeable but also practical in your approach.