At a Glance
- Tasks: Deliver top-notch customer service and support sales targets in a vibrant department store.
- Company: Scotland's celebrated department store, celebrating 30 years of excellence.
- Benefits: Year-round job stability, generous discounts, and healthcare after one year.
- Other info: Enjoy excellent training, career growth, and recognition for your hard work.
- Why this job: Join a friendly team and make a real impact on customer experiences.
- Qualifications: Great communication skills and a passion for helping customers.
The predicted salary is between 18900 - 23100 £ per year.
Situated just off the A9 in majestic Highland Perthshire, we are Scotland's most celebrated department store.
The following information provides an overview of the skills, qualities, and qualifications needed for this role.
Celebrating our 30th anniversary, we continue to expand and innovate, offering huge scope for career growth, job security and consistent hours of work all year round.
A big company but on an intimate scale, we notice ability and hard work, recognising and rewarding loyal service.
Our diverse customer base is reflected in our workplace, which is friendly and welcoming to all.
Ensure the customer service you provide is of the highest standard at all times.
Support the team in achieving company sales targets and operational goals.
Maintain store visual standards in cleaning duties and merchandising.
Friendly, chatty people who can speak to the thousands of customers that visit us each day and provide them with excellent service and help them find the right product for them. xsabvtc
Be a role model for The House of Bruar brand with our personal presentation standards.
Immaculately presented and representative of our luxury brand in every way.
Year-round job stability Great training and career growth Fairness
- Over 18's get paid the same starting rate as over 21's Massive discount in our restaurant Substantial discounts throughout the store
- increasing with service Staff transport provided from Perth and other local hubs
- subsidised for all and free for NEC Card holders and Young Scot free bus holders Long-term service awards – we reward our most loyal colleagues Healthcare plan after one year of service Generous employee referral scheme Holiday entitlement that increases with service Employee Award
- we recognise our best-performing colleagues each month
Sales Assistant employer: The House of Bruar
At House of Bruar, we pride ourselves on being an exceptional employer that values innovation and creativity in the culinary arts. Located in the stunning Highlands, we offer a unique work-life balance with daytime service hours, allowing our Executive Chef to thrive in a supportive environment where their ideas can flourish. With opportunities for professional growth, a commitment to sourcing local ingredients, and a focus on building a strong team culture, we are dedicated to making our restaurant a destination for food lovers while ensuring our staff feel valued and inspired.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like The House of Bruar, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like The House of Bruar!
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at The House of Bruar, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at The House of Bruar and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show The House of Bruar that you’re ready to jump in and contribute right away!
How to prepare for a job interview at The House of Bruar
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
