At a Glance
- Tasks: Welcome customers, assist with sales, and maintain store presentation.
- Company: Scotland's celebrated department store with a friendly atmosphere.
- Benefits: Year-round job stability, substantial discounts, and healthcare after one year.
- Other info: Enjoy great training, employee awards, and a supportive workplace culture.
- Why this job: Join a dynamic team and grow your career in a luxury retail environment.
- Qualifications: Passion for customer service and a keen eye for detail.
The predicted salary is between 20000 - 25000 € per year.
We are currently recruiting for full time permanent Sales Assistants for our various departments within our Retail area. Here at the House of Bruar, our Retail Departments house men's and women’s country clothing and evening attire. Children’s clothes, toys, homewares, gifts and kitchen accessories are also displayed in our Retail Departments. With customer service at the heart of our business, we take pride in delivering the best of Scotland in Scotland to ensure that our ever-growing customer base always feels welcome. If you enjoy working with luxury textiles or homewares we would like to hear from you.
About us
Situated just off the A9 in majestic Highland Perthshire, we are Scotland's most celebrated department store. Celebrating our 30th anniversary, we continue to expand and innovate, offering huge scope for career growth, job security and consistent hours of work all year round. A big company but on an intimate scale, we notice ability and hard work, recognising and rewarding loyal service. Our diverse customer base is reflected in our workplace, which is friendly and welcoming to all.
Key Responsibilities
- Welcoming customers and assist customers as and when required.
- Build long term relationships with customers.
- Daily cleaning tasks.
- Cashiering, including cash handling, card transactions and processing gift card purchases.
- Assisting with visual merchandising, including displays, brand ranging and colour stories.
Who we are looking for
- Ensure the customer service you provide is of the highest standards at all times.
- Support the team in achieving company sales targets and operational goals.
- Be a role model for The House of Bruar brand with our personal presentation standards.
- Maintain store visual standards in cleaning duties and merchandising.
- Be immaculately presented and representative of our luxury brand in every way.
Rewards
- Year-round job stability.
- Great training and career growth.
- Fairness- Over 18’s gets paid the same starting rate as over 21’s.
- Family meal each year in our restaurant after 1 year.
- Substantial discounts throughout the store - increasing with service.
- Staff transport provided from Perth and other local hubs- subsidised for all and free for NEC Card holders and Young Scot free bus holders.
- Long Term service awards – we reward our most loyal colleagues.
- Birthday day off for long serving colleagues.
- Volunteering day for long serving colleagues.
- Healthcare plan after one year service.
- Generous employee referral scheme.
- Holiday entitlement that increases with service.
- Employee Award - we recognise our best performing colleagues each month.
Come and do great things with us. Please apply by email to recruitment@houseofbruar.com or in writing to The House of Bruar, By Blair Atholl, Perthshire, PH18 5TW, enclosing a copy of your CV and covering letter.
RETAIL SALES ASSISTANT employer: The House of Bruar
The House of Bruar is an exceptional employer, offering a unique blend of job security and career growth in the heart of Highland Perthshire. With a strong focus on customer service and a welcoming work culture, employees enjoy substantial benefits including year-round stability, generous discounts, and recognition for loyalty and performance. Join us to be part of a celebrated department store that values hard work and fosters a friendly environment for all.
StudySmarter Expert Advice🤫
We think this is how you could land RETAIL SALES ASSISTANT
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The House of Bruar. Understand their values, products, and customer service approach. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your commitment to excellent service.
✨Tip Number 3
Dress the part! As a Retail Sales Assistant, you'll be representing a luxury brand. Make sure you present yourself immaculately during your interview. This not only shows that you understand the brand's standards but also gives a great first impression.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace RETAIL SALES ASSISTANT
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love helping customers. Share any experiences where you've gone the extra mile to make someone’s day better. We want to see that customer service is at the heart of what you do!
Highlight Relevant Experience:Make sure to mention any previous retail or sales experience you have. If you've worked with luxury products or in a similar environment, shout about it! We’re looking for people who can hit the ground running.
Be Yourself:We value authenticity, so don’t be afraid to let your personality shine through in your CV and cover letter. Tell us what makes you unique and why you’d be a great fit for our friendly team at The House of Bruar.
Follow Application Instructions:Make sure you apply through our website or via the email provided. Include your CV and a tailored cover letter that speaks directly to the role. We appreciate attention to detail and following instructions!
How to prepare for a job interview at The House of Bruar
✨Know the Brand Inside Out
Before your interview, take some time to research The House of Bruar. Understand their values, product range, and customer service ethos. This will not only help you answer questions more effectively but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Since customer service is at the heart of their business, be prepared to share specific examples of how you've provided excellent service in the past. Think about times when you went above and beyond for a customer and how that aligns with their commitment to creating a welcoming environment.
✨Dress to Impress
As a Retail Sales Assistant, personal presentation is key. Make sure you dress smartly and in a way that reflects the luxury brand image. This shows that you understand the importance of visual standards and are ready to represent the company well.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role, team dynamics, and opportunities for growth within the company. This demonstrates your enthusiasm for the position and helps you gauge if it's the right fit for you.
