At a Glance
- Tasks: Supervise front of house areas and deliver top-notch customer service.
- Company: Join The Hotel Folk at The Crown, a vibrant hospitality team.
- Benefits: Enjoy tips sharing, free golf, and 28 days annual leave.
- Other info: Flexible hours, including weekends, in a fun work environment.
- Why this job: Lead a dynamic team and create memorable experiences for guests.
- Qualifications: Minimum 2 years experience in hospitality and strong leadership skills.
The predicted salary is between 24000 - 30000 € per year.
The Hotel Folk is looking for a Duty Manager to join their team at The Crown at Woodbridge. You will be responsible for supervising front of house areas and ensuring a high level of customer service.
The role requires a minimum of 2 years’ experience and offers variable hours, including weekends. Benefits include:
- Tips sharing
- Free golf
- 28 days of annual leave
Candidates must be 18+ and eligible to work in the UK.
Duty Manager: Front of House Leader & Events in Suffolk employer: The Hotel Folk
The Hotel Folk is an exceptional employer, offering a vibrant work culture where teamwork and customer service excellence are at the forefront. With benefits such as tips sharing, free golf, and generous annual leave, employees enjoy a rewarding work-life balance while having ample opportunities for personal and professional growth in a picturesque location like Woodbridge.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager: Front of House Leader & Events in Suffolk
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether at a job fair or an informal chat, be yourself. Let your passion for customer service shine through – it’s what sets us apart in this industry!
✨Tip Number 3
Prepare for those tricky interview questions! Think about scenarios from your past experience that highlight your leadership skills and ability to handle challenging situations. We want to see how you’ve made a difference in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Duty Manager: Front of House Leader & Events in Suffolk
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. A bit of flair can make your application stand out from the crowd.
Tailor Your Experience:Make sure to highlight your relevant experience in customer service and front of house roles. We’re looking for someone with at least 2 years under their belt, so don’t be shy about showcasing your skills!
Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the good stuff. Avoid fluff and focus on what makes you the perfect fit for the Duty Manager role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at The Hotel Folk
✨Know Your Customer Service Basics
As a Duty Manager, you'll need to showcase your customer service skills. Brush up on common scenarios you might face in a front of house role and think about how you would handle them. Be ready to share specific examples from your past experience that highlight your ability to manage customer expectations.
✨Familiarise Yourself with The Crown at Woodbridge
Do some research on The Crown at Woodbridge and its unique offerings. Understanding their brand, values, and the type of clientele they attract will help you tailor your responses during the interview. Mentioning specific aspects of the hotel can show your genuine interest in the position.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and leadership skills. Think of situations where you've had to lead a team or resolve conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Show Enthusiasm for the Role
Let your passion for hospitality shine through during the interview. Talk about why you love working in this industry and what excites you about the Duty Manager position. A positive attitude can make a lasting impression and demonstrate that you're a great fit for the team.
