At a Glance
- Tasks: Assist in providing excellent service at the golf club and manage bookings.
- Company: Join The Hotel Folk, a family-run hospitality group with a passion for guest experience.
- Benefits: Earn up to £12.71 per hour, enjoy free golf, and receive 28 days annual leave.
- Other info: Flexible hours, including weekends, with opportunities for training and development.
- Why this job: Be part of a friendly team and enhance your skills in a vibrant environment.
- Qualifications: No specific qualifications required, just a positive attitude and willingness to learn.
The predicted salary is between 12.71 - 12.71 £ per hour.
Thorpeness Golf Club & Hotel
Pay: Up to £12.71 per hour
Hours will be variable according to business needs including weekends.
The Hotel Folk are looking for a friendly Golf Pro-Shop Assistant to work at Thorpeness Golf Club and Hotel to assist and support the Golf Professionals and other members of the Golf Department in providing a good service to members, hotel guests and visitors.
Key Tasks:
- Take bookings and organise tee-times to maximise use of the course by members, hotel guests and visitors ensuring that the tee-time guidelines are adhered to.
- Ensure appropriate green fees are paid by visitors and members’ guests.
- Promote membership of the golf club, have a good knowledge of the membership options available, take membership forms and answer questions from potential members.
- Managing services bookings such as buggies and electric trollies.
- Responsible for opening and closing the shop as required, setting the alarm system and following all security procedures.
- Assist customers with making shop purchases.
- Ensure the shop and stock are clean and tidy at all times.
- Assist with on course duties such as marshalling, manning the halfway hut and managing the 1st tee on busy days.
- Cleaning of hire services such as buggies, electric trollies and clubs.
- Cash-up at the end of each day, completing the required forms by reception and ensuring that reception is satisfied that the cash-up is accurate.
- Assist the Golf Operations Manager and his deputy where possible with membership administration.
- Be aware of the Companies’ Health & Safety Policy and Fire Safety procedures.
Please note that you must be eligible to live and work in the UK to apply for this role as we cannot offer sponsorship.
Benefits of working for The Hotel Folk include:
- A share of the tips.
- Free Golf at Thorpeness Golf Club and Hotel.
- 28 days annual leave (pro rata to the hours worked).
- 50% off food in all our hotel restaurants.
- B&B in any of our hotels starting from only £50 per room, per night.
- Discounted products at our Weavers' House Spa.
- Hospitality Action - Employee Assistance Programme.
- Company pension scheme.
- Tailored company induction and continued training and development opportunities.
About the Hotel Folk: Founded in 1996, The Hotel Folk have grown to comprise six unique and individual family run hotels, a Country Club, and luxurious Spa. Whilst all our properties are charmingly individual with their own unique personality, the thing they all have in common is the people; a community of Folk obsessed with looking after our guests and delivering a blow-your-socks-off hospitality experience.
Golf Services Assistant employer: The Hotel Folk
The Hotel Folk is an exceptional employer, offering a vibrant work culture where culinary passion thrives, especially for those in the Chef de Partie role at The Crown & Castle, Orford. With benefits like free golf, generous discounts on food and spa treatments, and a commitment to employee development, we foster an environment that not only values teamwork but also encourages personal growth and skill enhancement in a stunning Suffolk setting.
StudySmarter Expert Advice🤫
We think this is how you could land Golf Services Assistant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Hotel Folk. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Hotel Folk
Don't be shy about reaching out to The Hotel Folk directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Golf Services Assistant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Hotel Folk and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Hotel Folk
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
