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- Tasks: Serve guests with a smile and ensure top-notch dining experiences.
- Company: Join The Hotel Folk, a family-run group known for exceptional hospitality since 1996.
- Benefits: Enjoy tips, free golf, 50% off food, and discounted hotel stays.
- Why this job: Be part of a vibrant team that values customer satisfaction and personal growth.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Flexible part-time roles available at The Crown and Castle, Orford.
The Hotel Folk are looking for bright, bubbly & enthusiastic Food & Beverage Assistants to join our friendly teams at one of our Hotels across The Hotel Folk Group. We are currently recruiting at The Crown and Castle, Orford - part time roles.
Our Food & Beverage Assistants are an integral part of everything we do. They’re one of the main reasons our customers love our Hotels and Restaurants. As a Food & Beverage Assistant, you will provide courteous, efficient, and knowledgeable service to our guests and ensure that presentation and cleaning standards are achieved and maintained in our Restaurant and Bar areas. Previous waiter or waitress experience is helpful; however, full training will be provided.
We pay national minimum wage dependent on your age upon joining the company; however, you will be given a tailored training programme, so you are clear on what’s expected of you. Should you be aged between 16 or 17, your pay could increase to £8.00 per hour or £8.60 per hour for 18 – 20 year-olds once you have completed your training plan and passed your probation.
Benefits of working as a Food and Beverage Assistant:
- A share of the tips
- Free Golf at our Thorpeness Golf Club
- 28 days annual leave (including bank holidays and pro rata for hours worked)
- 50% off food in all our hotel restaurants
- B&B in any of our hotels from only £50 per night
- Discounted products at our Weavers' House Spa
- Hospitality Action - Employee Assistance Programme
- Company pension scheme
- Tailored company induction and continued training and development opportunities
Key tasks include:
- Having a keen attention to ensuring customer satisfaction in our restaurant and outside dining areas
- Being knowledgeable in the content of each menu to be able to correctly advise Guests on this
- Able to take orders accurately in a friendly and confident manner
- Ensure that restaurant tables are laid out correctly
Please note that we will not be able to process your application unless you have the Right to Work in the UK. If you would like to apply for this role, click apply now, attach your CV and use the job role as the subject title. We look forward to hearing from you!
Food and Beverage Assistants employer: The Hotel Folk
Contact Detail:
The Hotel Folk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Assistants
✨Tip Number 1
Familiarise yourself with the menu and the types of food and beverages offered at The Hotel Folk. This knowledge will not only help you answer guests' questions confidently but also show your enthusiasm for the role during any informal discussions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a restaurant setting. Being able to take orders and interact with customers in a friendly manner is crucial, so the more comfortable you are, the better you'll perform in an interview.
✨Tip Number 3
Showcase your enthusiasm for hospitality by sharing any relevant experiences, even if they are informal. Whether it's helping out at family events or volunteering at community gatherings, these experiences can highlight your passion for customer service.
✨Tip Number 4
Network with current or former employees of The Hotel Folk if possible. They can provide insights into the company culture and what it takes to succeed as a Food and Beverage Assistant, which can be invaluable during your application process.
We think you need these skills to ace Food and Beverage Assistants
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Food and Beverage Assistant position. Highlight your relevant experience and skills that align with what The Hotel Folk is looking for.
Tailor Your CV: Make sure your CV is tailored specifically for this role. Emphasise any previous experience in hospitality, customer service, or food and beverage roles. Use keywords from the job description to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at The Hotel Folk and how you can contribute to their team. Be sure to keep it concise and engaging.
Follow Application Instructions: When applying, ensure you follow the instructions provided in the job listing. Attach your CV and use the job role as the subject title in your email. Double-check for any specific requirements they may have mentioned.
How to prepare for a job interview at The Hotel Folk
✨Show Your Enthusiasm
As a Food and Beverage Assistant, being bright and bubbly is key. Make sure to convey your enthusiasm for the role during the interview. Smile, maintain eye contact, and express your excitement about providing excellent service.
✨Know the Menu
Familiarise yourself with the menu items before the interview. Being knowledgeable about the food and drink offerings will demonstrate your commitment to the role and your ability to advise guests confidently.
✨Highlight Customer Service Skills
Emphasise any previous experience in customer service, even if it’s not directly related to food and beverage. Share specific examples of how you ensured customer satisfaction in past roles, as this is crucial for success in this position.
✨Ask Questions
Prepare thoughtful questions to ask the interviewer about the company culture, training programmes, and opportunities for growth. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
