At a Glance
- Tasks: Lead a dynamic team and deliver exceptional customer service in a stylish pub.
- Company: Join the Hoste Arms, a renowned pub with a vibrant atmosphere.
- Benefits: Up to £40K salary, discounts, free meals, and 28 days holiday.
- Other info: Be part of a fun environment with a cinema and plenty of guest rooms.
- Why this job: Grow your career with internal promotions and extensive training opportunities.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 40000 - 40000 £ per year.
We're looking for an Assistant Manager who is eager to learn and progress to join us at the Hoste Arms in Burnham Market. We will work to develop you on site and give you access to various development opportunities across the wider business - 70% of our General Managers are internal appointments.
You will be an experienced Assistant Manager, confident in leading teams, fantastic with our guests, and have a real drive for high standards and pushing to be the best you can be. Our pub is well known for food, has plenty of bedrooms for overnight guests, a huge function room - we even have a cinema! Plenty to get your teeth stuck into and have a real impact on the business as you grow.
What We Offer Our Assistant Managers:
- Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
What we look for in an Assistant Manager:
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food-focused pub. As the successful Assistant Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Assistant Manager in Norfolk employer: The Hoste, Burnham Market
At the Hoste Arms in Burnham Market, we pride ourselves on being an exceptional employer that fosters a vibrant work culture and prioritises employee growth. With a strong emphasis on internal promotions, comprehensive training opportunities, and generous benefits such as discounts at our pubs and a supportive career pathway, we empower our Assistant Managers to thrive in a dynamic environment where their contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Norfolk
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend local events, join online forums, or even pop into pubs and chat with staff. You never know who might have a lead on that perfect Assistant Manager role!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service shine through. Share stories about how you've gone above and beyond for guests in the past. It’s all about making that personal connection!
✨Tip Number 3
Research the company! Before any interview, dive into what makes the Hoste Arms special. Knowing their values and what they offer will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are eager to join us. Plus, it shows you’re proactive and serious about landing that Assistant Manager position at the Hoste Arms!
We think you need these skills to ace Assistant Manager in Norfolk
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through. We want to see that you genuinely care about providing exceptional customer service and leading a team. Share any relevant experiences that highlight your passion!
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager role at Hoste Arms. Highlight your experience in managing teams and delivering high standards. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Authentic:We appreciate authenticity! When you write your cover letter, be yourself and share your story. Let us know why you’re excited about this opportunity and how you can contribute to our pub’s success. We want to get to know the real you!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at The Hoste, Burnham Market
✨Know the Venue Inside Out
Before your interview, make sure you research the Hoste Arms thoroughly. Familiarise yourself with their menu, services, and any recent news or events. This shows genuine interest and helps you connect your experience to their specific needs.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, highlighting your ability to motivate and train staff. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Passion for Customer Service
The role requires a genuine passion for exceptional customer service. Be ready to share stories that illustrate your commitment to guest satisfaction and how you've gone above and beyond to ensure a great experience for customers.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the training opportunities available, the team culture, or how success is measured in the role. This not only shows your enthusiasm but also helps you assess if the pub is the right fit for you.
