At a Glance
- Tasks: Ensure guest safety, handle requests, and prepare for breakfast service.
- Company: The Hoste Arms, a charming pub and hotel in Burnham Market.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young's Pubs.
- Other info: Flexible weekend hours with opportunities for career growth.
- Why this job: Join a passionate team and enjoy a vibrant work environment.
- Qualifications: Customer service experience and strong communication skills.
The predicted salary is between 12 - 15 £ per hour.
The Hoste Arms nestles in the picturesque village of Burnham Market, offering a comfortable and hospitable gateway to the spectacular North Norfolk coastline and countryside. A pub, restaurant, hotel & spa steeped in history and brimming with passion for its surroundings.
What We Offer Our Night Porters:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Night Porter:
As the successful Weekend Night Porter, you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality, be self-motivated and willing to work alone at times. You will have experience working in a similar environment, excellent communication skills and an impeccable eye for detail. Our Night Porters play an important role in ensuring the safety of our guests and the security of our pub and hotel throughout the night. You will be responsible for dealing with any guest requests, greeting and checking in late arrivals and maintaining room standards. As Night Porter, you will also set up for breakfast service and carry out any health and safety checks and audits as necessary. Expected hours are generally Friday & Saturday evenings from 10pm through until 8am in a normal week.
Night Porter employer: The Hoste, Burnham Market
The Hoste Arms is an exceptional employer, offering a supportive work culture that prioritises employee growth through access to career pathways, apprenticeships, and training courses. Located in the charming village of Burnham Market, our Night Porters enjoy competitive benefits including free meals, generous holiday allowances, and discounts at Young's Pubs, all while being part of a passionate team dedicated to providing outstanding service in a historic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at The Hoste, Burnham Market and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at The Hoste, Burnham Market that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at The Hoste, Burnham Market.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at The Hoste, Burnham Market get a sense of who you are beyond your experience!
How to prepare for a job interview at The Hoste, Burnham Market
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at The Hoste, Burnham Market and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
