Outpatient Healthcare Assistant

Outpatient Healthcare Assistant

Full-Time 23000 - 26000 £ / year (est.) No working from home possible
The Hospital of St John and St Elizabeth

At a Glance

  • Tasks: Provide top-notch care to patients in a supportive outpatient environment.
  • Company: Join the Hospital of St John and St Elizabeth, a community-focused healthcare provider.
  • Benefits: Gain valuable experience, work in a friendly team, and contribute to a meaningful cause.
  • Other info: Located in leafy St Johns Wood, just minutes from Central London.
  • Why this job: Make a real difference in patients' lives while developing your healthcare skills.
  • Qualifications: Strong clinical skills and a passion for patient care are essential.

The predicted salary is between 23000 - 26000 £ per year.

The Outpatient Department is often a patient’s first experience of the hospital. We aim to deliver first class standards of care where the patient is at the heart of every decision.

Main duties of the job:

  • We have a good team who strive to deliver our vision and values every day.
  • The department has 25 consulting rooms with equipment specific to the various specialties we support and is in spacious, comfortable surroundings.
  • We offer all staff the opportunity to support various specialty clinics and we have a minor procedure room where we undertake some further procedures under local anaesthetic.
  • The department offers both pre and post-operative appointments and a variety of other medical and general specialties.

Job responsibilities:

  • To maintain confidentiality surrounding patient treatment at all times.
  • To ensure documentation is completed accurately and within agreed timescales using Hospital approved documentation, in line with Hospital guidelines.
  • To have knowledge of and adhere to Hospital policy and professional standards. To ensure that team members do likewise.
  • To ensure the provision of excellent, evidence-based care for patients.
  • Ensure that each patient is assessed, and that their care is planned, implemented and evaluated, and that this is accurately documented.
  • Participate in effective communication between all members of the multidisciplinary team, other hospital departments, relatives and visitors.
  • Ensure quality care is given, by being familiar with agreed standards of care and to inform seniors, if the required standard cannot be reached.

Person Specification:

  • Excellent clinical skills
  • Professional commitment and self-awareness
  • Motivate self and others
  • Ability to work within a multidisciplinary team
  • Good organisational and time management skills
  • Good interpersonal skills

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name: The Hospital of St John and St Elizabeth

Outpatient Healthcare Assistant employer: The Hospital of St John and St Elizabeth

The Hospital of St John and St Elizabeth is an exceptional employer, offering a supportive work culture where patient care is at the forefront of every decision. Located in the tranquil area of St Johns Wood, just minutes from Central London, employees benefit from a spacious and well-equipped environment, opportunities for professional growth across various specialties, and the unique advantage of knowing that their work directly supports the onsite Hospice. Join our dedicated team and be part of a mission that prioritises both staff development and outstanding patient care.

The Hospital of St John and St Elizabeth

Contact Details:

The Hospital of St John and St Elizabeth Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Outpatient Healthcare Assistant

Tip Number 1

Network like a pro! Reach out to current or former employees of the Hospital of St John and St Elizabeth on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral.

Tip Number 2

Prepare for the interview by practising common questions related to patient care and teamwork. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.

Tip Number 3

Dress the part! First impressions matter, especially in healthcare. Make sure you look professional and approachable, as this reflects your commitment to providing excellent patient care.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the Outpatient Healthcare Assistant position can keep you fresh in their minds and show your enthusiasm.

We think you need these skills to ace Outpatient Healthcare Assistant

Confidentiality
Documentation Skills
Knowledge of Hospital Policy
Evidence-Based Care
Patient Assessment
Care Planning
Effective Communication

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of an Outpatient Healthcare Assistant. We want to see how you can contribute to our vision of delivering first-class care.

Showcase Your Clinical Skills:Since excellent clinical skills are a must for this position, don’t shy away from detailing your relevant experience. We’re keen to know how you’ve applied your skills in previous roles and how they can benefit our team.

Emphasise Teamwork:This role involves working within a multidisciplinary team, so be sure to mention any past experiences where you collaborated effectively with others. We value teamwork and want to see how you can fit into our supportive environment.

Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to receive your details and get you on the path to joining our fantastic team!

How to prepare for a job interview at The Hospital of St John and St Elizabeth

Know Your Role

Before the interview, make sure you understand the responsibilities of an Outpatient Healthcare Assistant. Familiarise yourself with the key duties mentioned in the job description, such as maintaining confidentiality and ensuring excellent patient care. This will help you demonstrate your knowledge and commitment during the interview.

Showcase Your Skills

Highlight your clinical skills and experience in a multidisciplinary team. Prepare specific examples from your past roles where you've successfully communicated with team members or provided exceptional patient care. This will show that you can contribute positively to their team.

Ask Thoughtful Questions

Prepare some insightful questions to ask at the end of the interview. Inquire about the department's approach to patient care or how they support staff development. This shows your genuine interest in the role and helps you assess if the workplace aligns with your values.

Be Professional and Personable

During the interview, balance professionalism with a friendly attitude. Remember, you're not just being assessed on your qualifications but also on how well you fit into their team. Smile, maintain eye contact, and engage with the interviewers to leave a positive impression.