Job summary
We are looking for a Reception Administrator to work within the Urgent Care Clinic team who is professional, well-organised and can provide high quality administrative support.
Main duties of the job
To perform all administration duties within the Urgent Care Clinic with the aim of ensuring all patients, visitors and staff receive a warm, professional and courteous welcome on arrival in a clean and tidy reception area at all times. Staff must be an Ambassador of the Hospital values.
About us
St John & St Elizabeth Hospital is a leading private hospital in London, offering a comprehensive range of specialist medical treatments, clinics and diagnostic services from a team of world-class consultants, supported by a dedicated team of clinical and non-clinical staff.
We are known for our exceptional standards of care, excellent nursing standards, and cutting-edge medical treatments.
We have 170 years of history and are looking for people to join us for the next chapter. We are very unique as the only truly charitable private hospital in London and as a charity, every private patient treated helps support our on-site community hospice.
Job description
Job responsibilities
- Ensure all patients are registered and the minimum data set captured and updated on the IT system
- To ensure a first class service is delivered
- Cashiering duties and Policies are adhered too
- Hospital fees are invoiced and payment taken and records updated
- Liaise with nursing staff to ensure smooth running of clinics and have up to date information on what is happening within the department.
- Training of new staff on processes and systems within your area
Person Specification
Experience
Essential
- Literate and numerate with a good level of education to GCSE-level (or equivalent) standard
- Proven office and customer service experience in previous employment
- Previous experience in a customer service role
- Desirable previous experience in a clinical setting
- IT literate to include windows, Microsoft Word, Excel and Access
- Able to work within a team
- Ability to process data and amend computerised records
- Good organisational skills and able to work to tight deadlines
- Ability to work in a busy environment and under pressure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Hospital of St John and St Elizabeth
Address
60 Grove End Road
St John’s Wood
London
NW8 9NH
United Kingdom
Employer's website
https://www.hje.org.uk/ (Opens in a new tab)
UCC administrator - Part time in London employer: The Hospital of St John and St Elizabeth
The Hospital of St John & St Elizabeth is an exceptional employer, offering a unique opportunity to contribute to a leading independent hospital in London while directly supporting St John's Hospice through its profits. With a strong focus on employee growth and a collaborative work culture, the role of Business Development Manager allows you to thrive in a dynamic environment, driving meaningful change and building impactful relationships within the healthcare sector. Join us to be part of a team that values your contributions and fosters professional development in a rewarding setting.
Contact Details:
The Hospital of St John and St Elizabeth Recruitment Team
