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For Companies At a Glance
- Tasks: Manage calls and convert leads into bookings while assisting patients and insurers.
- Company: Prestigious hospital with a compassionate team dedicated to patient care.
- Benefits: Flexible part-time hours, supportive work environment, and the chance to make a difference.
- Why this job: Join a team that transforms lives and supports an on-site hospice through your efforts.
- Qualifications: Sales experience, excellent communication skills, and a caring attitude.
The predicted salary is between 12 - 15 £ per hour.
The Hospital of St John and St Elizabeth is looking for a New Enquiry Advisor in Westminster, UK. This part-time role requires a sales-focused individual to manage inbound and outbound calls, assist patients and insurers, and convert leads into bookings.
The ideal candidate will have proven experience in a similar role, excellent interpersonal skills, and a compassionate approach.
Join a dedicated team in a prestigious hospital that funds its on-site hospice through its services.
Part-Time Enquiry Advisor: Transform Leads into Bookings in City of Westminster employer: The Hospital of St John and St Elizabeth
Contact Detail:
The Hospital of St John and St Elizabeth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Enquiry Advisor: Transform Leads into Bookings in City of Westminster
✨Tip Number 1
Get to know the company! Research the Hospital of St John and St Elizabeth, their values, and what makes them unique. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of calls, try role-playing with a friend or family member. Focus on being friendly, clear, and compassionate – just like you would with patients.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Part-Time Enquiry Advisor: Transform Leads into Bookings in City of Westminster
Some tips for your application 🫡
Show Your Sales Skills: Make sure to highlight any previous experience you have in sales or customer service. We want to see how you've successfully turned leads into bookings before, so share those success stories!
Be Personable: Since this role involves assisting patients and insurers, it's crucial to showcase your excellent interpersonal skills. Use your application to demonstrate your compassionate approach and how you connect with people.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CV and cover letter to the specific role. Mention why you're excited about working at The Hospital of St John and St Elizabeth and how you fit the bill.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Hospital of St John and St Elizabeth
✨Know Your Stuff
Before the interview, make sure you understand the role of an Enquiry Advisor. Familiarise yourself with the hospital's services and how they assist patients and insurers. This knowledge will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Sales Skills
Since this role is sales-focused, prepare examples from your past experience where you've successfully converted leads into bookings. Be ready to discuss your approach to handling objections and how you maintain a positive attitude during challenging calls.
✨Practice Active Listening
During the interview, demonstrate your interpersonal skills by actively listening to the interviewer. Nod, ask clarifying questions, and summarise their points to show that you’re engaged. This will reflect your ability to connect with patients and insurers effectively.
✨Emphasise Compassion
Given the nature of the hospital, it’s crucial to convey your compassionate approach. Share anecdotes that highlight your empathy and understanding when dealing with sensitive situations. This will resonate well with the values of the Hospital of St John and St Elizabeth.