At a Glance
- Tasks: Lead and manage the Hospice estate, ensuring safety, compliance, and continuous improvement.
- Company: A compassionate Hospice dedicated to providing exceptional care and support.
- Benefits: Competitive salary, health benefits, and opportunities for professional development.
- Other info: Join a dynamic team focused on sustainability and community impact.
- Why this job: Make a real difference in a supportive environment while leading vital health and safety initiatives.
- Qualifications: NEBOSH National Diploma or equivalent, with experience in estates and facilities management.
The predicted salary is between 55000 - 65000 £ per year.
The Head of Estates & Facilities is responsible for providing operational oversight of the Hospice estate, facilities management, health & safety, security and compliance functions across all Hospice and retail locations.
The postholder will ensure the organisation maintains full statutory compliance, delivers a safe and secure environment for patients, visitors, staff and volunteers, and develops a culture of continuous improvement in health, safety and facilities management.
Strategic Leadership
Develop and implement the Hospice Estates, Facilities and Health & Safety Strategy.
Provide expert advice to the Director of Finance & Performance on estates, facilities and health & safety matters.
Lead the development of a positive organisational health and safety culture.
Develop long‑term estate asset management and sustainability plans.
Assist with the identification of future infrastructure, compliance and property investment requirements.
Ensure estate development supports organisational growth and strategic objectives.
- Governance & Compliance
- Fire Safety
- Legionella
- Asbestos
- Electrical Safety
- Gas Safety
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- COSHH
- Health & Safety legislation
Act as organisational lead for Health & Safety.
Provide assurance that all statutory compliance obligations are met.
Establish robust governance arrangements for estates and health & safety compliance.
Lead incident investigation processes and ensure organisational learning is embedded.
Present compliance reports, risk assessments and performance metrics to the Director of Finance & Performance.
Risk Management
Lead the identification, assessment and mitigation of estate and health & safety risks.
Maintain the organisational Estates and Health & Safety Risk Register.
Ensure business continuity arrangements are in place for critical estate infrastructure.
Lead responses to significant facilities, compliance or safety incidents.
Estates & Facilities Management
Provide operational oversight of planned and reactive maintenance programmes.
Ensure the estate remains safe, compliant, sustainable and fit for purpose.
Assist with capital development and lead estate improvement projects.
Oversee security systems, access control and physical security arrangements.
Ensure facilities services are delivered efficiently across all Hospice and retail locations.
Financial & Commercial Management
Assist with the development and manage revenue and capital budgets.
Identify opportunities for efficiencies and value for money.
Lead procurement and contract management activities.
Negotiate and monitor key supplier and contractor agreements.
Contribute to business cases and funding applications for estate developments.
Leadership & People Management
Lead, develop and inspire the Facilities and Estates team.
Foster a culture of accountability, customer service and continuous improvement.
Lead workforce planning, succession planning and professional development.
Ensure volunteers are effectively integrated and supported.
Sustainability
Lead environmental sustainability initiatives.
Develop plans to reduce energy consumption and carbon emissions.
Promote environmentally responsible estate management practices.
Support organisational sustainability objectives.
Qualifications, Skills, Experience, Knowledge & Approach
- NEBOSH National Diploma (or equivalent Level 6 H&S qualification).
- Proven experience in estates, facilities or maintenance environment.
- Strong practical, hands‑on maintenance skills.
- Experience managing or coordinating maintenance activity.
- Experience working with contractors.
- Ability to work independently and make sound decisions.
- Knowledge of health and safety compliance requirements, including correct use of PPE, COSHH, Manual Handling, Legionella, Risk Assessments, etc.
- Recruitment, coaching and development of Estates team and volunteers.
- Ability to lead, motivate, and manage a diverse team of volunteers effectively, with varying motivation, age, gender, and physical and mental capacities.
- Knowledge of environmental sustainability and organic gardening methods, i. e. composting, upcycling, water saving.
- Maintaining a large and varied Estate to a high standard, including grounds, structures and buildings.
- Proficiency in operating various tools and powered equipment.
- Training others on maintenance techniques and safe use of equipment.
- Knowledge of plant, lawn and meadow maintenance.
- Monitor and address hazards such as severe weather conditions like heatwaves, snow, ice, and remove litter to ensure safety of visitors, volunteers and staff.
- A member of the Hospice Health & Safety Committee and the Capital Sub‑Committee.
- Proficiency in operating various garden tools and powered equipment.
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Head of Estates & Facilities employer: The Hospice
As an employer, the Hospice offers a supportive and compassionate work environment where the Head of Estates & Facilities can make a meaningful impact on the lives of patients, visitors, and staff. With a strong focus on employee growth, continuous improvement, and sustainability, the organisation fosters a culture of collaboration and accountability, ensuring that all team members are empowered to excel in their roles. Located in a community-centric setting, the Hospice provides unique opportunities for professional development while prioritising health and safety compliance across its facilities.
